We are seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies, and contact centre solutions.Working within a multidisciplinary team, you will play a key role in bridging business requirements with...
The starting salary for this role is £38,090 per annum, working 36 hours per week (prorated for part time staff).We're looking for a dedicated Senior Advisory Officer to lead and develop our team of Information Officers within the Contact Centre's Adult Social Care Information & Advice Service, based at Dakota in Weybridge.Our Offer to You26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)Option to buy up to 10 days of ...
French Speaking Contact Centre AdvisorPrime Central London LocationSalary: £29,825 per annum + monthly financial incentivesLunch card worth £2,772 per annumExcellent premium benefits packageShifts operating between 07:00 and 22:00, Monday to SundayJoin a World-Class Luxury BrandAre you fluent in French and passionate about delivering exceptional customer experiences?Do you come from a luxury hospitality, premium retail, travel, airline, concierge, private members club, or high-end customer ...
Contact Centre AdvisorLocation: While this role is hybrid (60–80% based at our Bournemouth Hub and the rest from home), you’ll initially be office-based until you’ve successfully completed your probation period.Salary: £28,500 per annumHours per week: 37.5 & 30If you’re looking for a role where no two days are the same, where you can grow, learn, and be part of something meaningful, then our Contact Centre could be the perfect launchpad for your career in housing. This is far more than ...
Support Services Manager Location: Hertfordshire AL4 9XRPay: £33,000 Annually, plus Veolia benefits Hours: 40 hours a week What we can offer you;25 days of annual leaveAccess to our people's pension scheme.Free physiotherapy service.Discounts on everything from groceries to well known retailers.Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.24 hour access to a virtual GP, 365 days a year, for you and family members...
Customer Service AdvisorAn exciting opportunity has arisen for an experienced Customer Service Advisor to join a busy, manufacturer-approved Accident Repair Centre.If you have experience working within a Bodyshop, Accident Repair Centre, Automotive Customer Service, Vehicle Repair, Insurance Repair or Accident Management environment, we’d love to hear from you.This role would suit someone currently working as a:* Customer Service Advisor* Bodyshop Advisor* Bodyshop Receptionist* Bodyshop ...
Service Desk Analyst - Telephony, Avaya£market rate (Inside IR35)Glasgow (5days onsite)3/6 months initiallyThis role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications.Key ResponsibilitiesResolve telecoms-related service desk incidents and technical issues.Support telephony installations, moves, changes and site audits.Maintain telecoms documentation, ...
Customer Services OfficerCity of Wolverhampton Council???? Location: Wolverhampton Civic Centre, St Peter's Square, Wolverhampton, WV1 1SH ???? Pay Rate: £13.69 per hour ???? Hours: Monday to Friday, 9:00am - 5:00pm ???? Contract: TemporaryAre you passionate about providing excellent customer service?City of Wolverhampton Council is seeking a motivated and professional Customer Services Officer to join the Private Hire Taxi Team. This is an exciting opportunity to become part of a busy ...
ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ
Job Title: Contact Centre Advisor Location: Remote Contract Type: Temporary Working Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.)Exciting Opportunity Awaits! Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for both inbound and outbound calls, ...
