Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: End JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Contact Centre Manager / CX ManagerSalisbury£50,000 & BenefitsThe RoleThis is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement.You'll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance.What You'll Be DoingLead, coach, and develop Team Leaders and their teamsOwn and ...
Money Expert – Dialler AnalystLocation: Chester Job Type: Full-Time Salary: £28,000–£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent ...
ROLE: Children's Contact Centre Deputy ManagerLOCATION: Coventry, CV4RESPONSIBLE TO: Contact Centre ManagerSalary: £29,000 per yearWorking hours: 39.5 hours per weekWorking days: Tuesday-Saturday (including bank holidays)This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Main O Deputy Manager supports t...JBLK1_UKTJ
ROLE: Childrens Contact Centre ManagerLOCATION: Coventry, CV4RESPONSIBLE TO: Head of Services / Regional ManagerWorking hours: 40 hours per weekWorking days: Monday Friday (including bank holidays)This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Main ObjectivesThe Centre Manager is responsible for the overall lea...JBLK1_UKTJ
Money Expert Dialler AnalystLocation: ChesterJob Type: Full-TimeSalary: £28,000£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-pace...JBLK1_UKTJ
Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The RoleI am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time ...
Are you a proactive sales professional with a technical mindset? How about joining the team at this global engineering firm, working in B2B sales and customer account management.Working within a well-established, busy contact centre on the outskirts of BRISTOL, you will be the primary point of contact for a diverse customer base of SME's and large enterprise clients.This is not just an order-taking role; it is a proactive, relationship-driven position where you will identify growth opportunities...
Exciting new contract oportunity working for Banking services client based in ManchesterDescriptionCustomer Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as ...
