Showing 35 Contract Contact Centre Manager jobs

Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.Key ResponsibilitiesLead the technical ...

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment?We're recruiting for a HR Service Coordinator to join our HR Shared Services team in ...

ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ

Technical Repairs Support Officer???? Location: Ealing, W5 2HL (Full-time office based) ⏰ Hours: 35 hours per week, Monday to Friday ???? Pay Rate: £22.02 PAYE / £28.71 Umbrella ???? Contract: 3 months initially, with possible extension ???? Start Date: ASAPWe are currently recruiting for a Technical Repairs Support Officer to join a busy Housing Repairs team within a London Local Authority. This is an excellent opportunity for someone with housing repairs knowledge, strong customer service ...

Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, ...

We are seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies, and contact centre solutions.Working within a multidisciplinary team, you will play a key role in bridging business requirements with...

Service Desk Analyst - Telephony, Avaya£market rate (Inside IR35)Glasgow (5days onsite)3/6 months initiallyThis role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications.Key ResponsibilitiesResolve telecoms-related service desk incidents and technical issues.Support telephony installations, moves, changes and site audits.Maintain telecoms documentation, ...

ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ

Call Handler-Helpdesk Engineer- -SC/DV Cleared-London -£300)DV or SC Cleared Call Handler-1st Line Suppor-Helpdesk Analyst opportunity available suitable for ex-Police individuals or those who have worked in a national security or defence environment. This role is paying £300 per day.This is a non-IT role. Suitable for someone with a Police background.Would suit the following: Communications Operator, Dispatcher, Contact Handler, Command and Control Operator, Communications Officer, Call Centre ...