Are you an experienced contact centre leader with a passion for delivering outstanding customer service and driving operational excellence? A North London local authority is seeking an exceptional Contact Centre Operations Manager to lead its busy, resident-focused Contact Centre and ensure high-quality service delivery across telephone and digital channels.In this key leadership role, you will oversee the day-to-day operation of the Contact Centre, ensuring performance, quality, customer ...
Contact Centre Reporting ManagerRole: Contact Centre Reporting ManagerLocation: Chandlers FordSalary: £44,639Are you a data-driven leader with a passion for transforming information into insight?Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data?If you have experience leading reporting teams, leveraging tool...JBLK1_UKTJ
This is a B2C performance‑leadership role overseeing an outsourced contact centre, where you drive outbound sales and retention results through vendor management, coaching and quality oversight rather than doing hands‑on selling yourself.Our client is a long‑established global media and information‑services business known for independent thinking, analytical rigour and evidence‑based insight. Its work spans journalism, research, enterprise intelligence and education, delivering trusted analysis ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: End SeptemberOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively ...
Contact Centre Product Owner* Location Bath (Hybrid – 3 days per week in the office) * 6-month fixed-term contract * Full-time * Salary £55,000–£65,000 per annum (pro rata), depending on experienceAt Truespeed, we’re building the future of broadband across the South West with our rapidly growing full-fibre network. We’re already connecting over 40,000 customers across more than 180,000 homes, and we’re continuing to expand bringing faster, more reliable broadband to communities ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Assistant Management AccountantLocation: FarnboroughContract Duration: Until 24 November 2026Day Rate: £250 per daySecurity Clearance: BPSS required, with eligibility to obtain SC ClearanceOverviewWe are seeking an Assistant Management Accountant to join a busy Sector Finance team, supporting the delivery of high-quality financial and accounting services across the business.This is an excellent opportunity for an ambitious finance professional who is actively studying towards an accounting ...
ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ
ROLE: Children's Contact Centre Deputy ManagerLOCATION: Coventry, CV4RESPONSIBLE TO: Contact Centre ManagerSalary: £29,000 per yearWorking hours: 39.5 hours per weekWorking days: Tuesday-Saturday (including bank holidays)This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Main O Deputy Manager supports t...JBLK1_UKTJ
