Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Resource Planning & Scheduling AnalystDerbyshire| Full time Onsite (Mon Fri)£34,000£36,000 + PackageAre you an experienced contact centre Resource Planner or Scheduler with hands on experience using a WFM tool and the ability to influence and protect operational performance and Service Levels by proactively optimising schedules, adjusting staffing profiles and maintaining effective resource plans...JBLK1_UKTJ
This is a B2C performance‑leadership role overseeing an outsourced contact centre, where you drive outbound sales and retention results through vendor management, coaching and quality oversight rather than doing hands‑on selling yourself.Our client is a long‑established global media and information‑services business known for independent thinking, analytical rigour and evidence‑based insight. Its work spans journalism, research, enterprise intelligence and education, delivering trusted analysis ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Job description Customer Experience Centre Trainer & Coach - Chelmsford Contact Centre Are you passionate about developing people, driving performance and delivering exceptional customer experiences? At Group 1 Automotive, our people are at the heart of everything we do. As we continue our exciting growth journey, we are looking for a passionate and experienced Contact Centre Trainer to help shape...JBLK1_UKTJ
Retentions ManagerLead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team...JBLK1_UKTJ
Michael Page have just registered a new exciting Permanent Claims Handler Opportunity in Leeds to work for a reputable Insurance Organisation!No claims experience required the business would be open to the customer service background full training would be provided!Immediate interviews being held please apply now!Client DetailsMichael Page have just registered a new exciting Permanent Claims Handler Opportunity in Leeds to work for a reputable Insurance Organisation!No claims experience required...
We are seeking a highly experienced automotive professional for the position of Fast Fit Centre Manager in Portsmouth, Hampshire. This role offers an exceptional opportunity to lead a busy and well-established fast fit centre within a reputable automotive network. Our client is committed to excellence and provides a supportive environment for career advancement. basic salary up to £40,000 per annum, with flexible earning potentialLucrative bonus scheme that can result in on-target earnings of ...
We are recruiting on behalf of our client for the position of Fast Fit Centre Manager in Canterbury, Kent. This role offers a unique opportunity for an experienced automotive professional to lead a successful team within a reputable automotive network. The Fast Fit Centre Manager role is vital in ensuring operational excellence, delivering exceptional customer service, and driving profitable growth. basic salary up to £40,000 per year, flexible depending on experienceLucrative bonus structure ...
Do you enjoy speaking to people and building relationships over the phone? Are you confident making outbound calls and resilient enough to stay positive when faced with objections or unanswered calls? We're delighted to be supporting a well-established business within the leisure and hospitality sector as they continue to grow their customer contact team in Redditch.We're looking for a confident and motivated Customer Service Advisor to join the business in an outbound calling role. You'll ...
