Contact Centre AdvisorContact Centre Advisor Northallerton Perm Contract Full time Interviews will take place on 27th October in Northallerton. Please ensure you are available to attend on this date should you be shortlisted. The Role We're looking for a Contact Centre Advisor to join our Contact Centre Team, resolving customer enquiries at the first point of contact and providing clear, effici...JBLK1_UKTJ
We are looking for an experienced Repairs Advisor / Inbound Call Handler to join our busy Customer Support Centre in Hertford.Working within social housing reactive repairs, this is a varied, rewarding, and fast-paced role where delivering excellent customer service is at the heart of everything we do. Our people are committed to providing the very best service to tenants and clients, and in return we offer a supportive working environment and opportunities for career progression.Previous ...
Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...
Workforce Management AnalystBirmingham - Hybrid (2 days per week onsite)£35,000 per annumWe're looking for an experienced Workforce Management Analyst to join a busy customer operations environment, taking responsibility for the real-time management of telephony performance, resource and service levels.This is a hands-on WFM role where you'll monitor live contact centre activity, manage queues and agent availability, and make intraday adjustments to ensure customer demand is matched with the ...
We are looking for an experienced Repairs Advisor / Inbound Call Handler to join our busy Customer Support Centre in Hertford.Working within social housing reactive repairs, this is a varied, rewarding, and fast-paced role where delivering excellent customer service is at the heart of everything we do. Our people are committed to providing the very best service to tenants and clients, and in retur...JBLK1_UKTJ
We are recruiting an experienced inboundCall Handlerto work asRepairs Advisorsbased in Houghton Regis.Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.Pre...JBLK1_UKTJ
Customer Service / Technical Support AdvisorLocation: Central BirminghamWorking Pattern: Hybrid working availableEmployment Type: Full-timeThe OpportunityOur client is looking for an experienced Customer Service / Technical Support Advisor to join their growing team based in Central Birmingham.This is a customer-focused role that requires someone who is confident troubleshooting and resolving customer issues over the telephone. You will be speaking directly with customers, understanding the ...
Customer Contact Advisor - Porsche Experience CentreLocation: Porsche Experience Centre, Silverstone Circuit, Towcester, NN12 8GRSalary: £26,750 per annum + potential 10% annual bonusContract: 37.5 hours per week, Monday to Friday, plus a minimum of four weekend dates per yearHours: Rotational shifts: 8:00am-4:30pm, 8:30am-5:00pm or 9:00am-5:30pmAt DEKRA Automotive, we're proud to support one of t...JBLK1_UKTJ
Customer Service Operations Manager - £50-£60k Gillingham, Kent Full time This role is ideally suited to a proven customer service leader with significant experience managing high-volume contact centre environments. You will be responsible for leading our Sales, Finance and After Sales contact centre teams, ensuring excellent customer service, strong operational performance, and consistent deliv...JBLK1_UKTJ
Role: Performance and Quality ManagerLocation: Hemel Hempstead (2 days office/3 days WFH)Salary: Up to £52,000 DOE + benefitsHours: 35 hours per week Mon-Fri (to business needs)Term: PermanentI am looking to recruit an experienced contact centre Performance and Quality Manager to join my client based in Hemel Hempstead on a permanent basis. Working closely with the Operations Managers, Team Leaders, Learning & Development and Customer Excellence/Insight team to drive the Customer Operations ...
