Job Advert: Resolution Lead Officer (Environment & Sustainable Transport)Location: Newham (Initially office-based, with potential for hybrid working)Rate: £22.79Term: 3 - 6 monthsOur client is seeking a dedicated and proactive Resolution Lead Officer to join their team, focusing on Environment & Sustainable Transport services. This role is pivotal in managing and resolving complaints, ensuring residents receive timely and customer-focused responses.Key Respons and manage Stage 1 ...
We are currently working in partnership with a Housing Association based in the South West, who are recruiting for a Responsive Repairs Manager on a temporary three-to-six-month contract.This is a home based role.The position is due to start immediately, with the potential to go full time. The daily rate on offer is circa £400 per day (Umbrella)We're looking for someone with a strong background in social housing repairs, property services, maintenance operations, or asset management, who is ...
Income OfficerLocation - Liverpool6 months TempSalary-£34,064 per annumAbout the RoleWe are looking for a proactive and customer-focused Income Officer to join our Income Services team. This role is responsible for maximising rental income through effective income collection, early intervention, tenancy sustainment, and customer support. You will manage a caseload of rent accounts, work closely with customers experiencing financial difficulties, and take appropriate action to recover arrears ...
Rewards & Benefits on offer;* Immediate start date* Dayshift* Permanent opportunity after 12 successful weeks* 25 days holiday a year, increasing after 3 & 6 years’ service* Employee Assistance Programme* Private Health Insurance after 1 year of service* Contributory Pension Scheme* Life Assurance* Staff Discount Scheme* Bike to Work Scheme* Enhanced Maternity and PaternityWorking Hours;* Shift: Saturday – Wednesday (Thursday & Friday Off)* Monday, Tuesday & Wednesday between the...
Customer Liaison OfficerLocation: London (with Travel across MTVH regions as required)Salary: £37,732 – £39,717 per annumReporting to: Customer Liaison LeadContract: Full TimeMake a Difference Where It Matters MostAt MTVH, the safety of our customers is our number one priority. We are looking for a passionate and customer-focused Customer Liaison Officer to join our Building Safety team and play a key role in delivering building safety programmes that protect our residents and communities.This ...
Income Officer Location : London BridgePart time role (18 hours a week)Salary : Up to FTE £32,700 (£16,817.14 per year)Would you like to join Hyde as an Income Services Officer?The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management.What you’ll be doing• Manage rent arrears and other debts across multiple tenure types, ...
Income Officer Location : ChichesterPart time role (18 hours a week)Salary : Up to FTE £32,700 (£16,817.14 per year)Would you like to join Hyde as an Income Services Officer?The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management.What you’ll be doing• Manage rent arrears and other debts across multiple tenure types, including...
Customer ServiceAct as the first point of contact for customers via telephone, email channels.Deliver excellent customer service by responding to enquiries promptly, accurately, and professionally.Resolve customer enquiries at the first point of contact wherever possible.Escalate complex cases to the appropriate department when necessary.Maintain customer confidentiality and comply with GDPR and Data Protection requirements.Handle complaints and challenging situations with empathy, patience, and...
Care Services Coordinator (Maternity Cover - Fixed Term 12 Months)Location: Swindon Office Based Hours: Full-Time, 40 Hours per Week Contract: Fixed-Term (12 Months - Maternity Cover) Start Date: September 2026Salary: £26,790.40 (40 hours per week) + on-call payments (OTE £31,500 per annum)We are looking for an experienced and compassionate Care Coordinator to join our team on a 12-month fixed-term maternity cover contract, starting as soon as possible.This is an exciting opportunity for ...
At Orbit our customers are at the heart of everything we do, we’re looking for an individual with bags of personality and a real passion to support our customers in their homes and communities.Neighbourhood Manager - Your Opportunity to Make a Real DifferencePart time contract available until December 2027 - working 25 hours per weekSalary shown is full time equivalent. Covering a patch across Coventry and surrounding areas our Neighbourhood Manager role is all about making positive change where...