Product Owner - Customer Experience, Service Ownership£Market RateLondon / Hybrid - 2 days a week on site3 monthsMy client is a nationally recognised savings provider looking for a Service Development / Product Owner to help shape and improve customer journeys, services and experiences. Working at the intersection of Product Ownership, Customer Experience and Service Design, the successful candidate will use customer insight, data and stakeholder engagement to drive continuous service ...
Accountant Customer Experience & Assets (FTC 1824 Months)Organisation: Housing Plus GroupSalary: £49,200 per annumLocation: Telford / Hybrid Working (minimum one day per week in the office)Working Pattern: 36 hours per weekContract: Fixed Term Contract (1824 Months)Closing Date: Friday 7 August 2026Final Interviews: Thursday 27 August 2026This is an exciting time to join Housing Plus Group.Follow...JBLK1_UKTJ
Are you someone who enjoys leading people, making confident decisions and keeping services running smoothly even when things get busy or outside standard hours?Join our CXM Hub as a Team Leader and play a key role in the day-to-day running of a busy contact centre supporting the Prisons Enquiry Centre. Youll work alongside a supportive group of Team Leaders and colleagues, where collaboration, ac...JBLK1_UKTJ
Italian Speaker in Customer ServiceLocation: Northampton (Must be able to commute to the office)Contract Role Working Pattern: * Monday to Thursday: 7:00 AM - 4:00 PM (In-office, 4 days)Friday: 7:00 AM - 2:00 PM (Work from home)Salary: Up to £32,000 per annum (Depending on Experience)Start Date: ASAPAbout the RoleDue to our client's continued business expansion, we are looking for a dedicated Customer Experience Representative fluent in Italian to provide potential and existing customers with ...
Relief Cook£13.69 an hourStoke-on-TrentHours per week 0Contract type ReliefDo you have a passion for great food and excellent customer service?We're looking for a Relief Cook to provide flexible support across our Independent Living Villages, stepping in whenever our catering teams need an extra pair of hands. You'll help deliver a high-quality, cost-effective catering service by preparing and serving nutritious meals, maintaining excellent standards and creating positive dining experiences for ...
Customer Resolution Caseworker (FTC)Location: RemoteSalary: £32,300 per annumVacancy Type: Fixed term contract until April 2027It matters. So we’re bringing it closer to home.Our customers have told us they want us to better understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened. That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.We’re looking for a Resolution ...
Job Title: Repairs Customer Resolution OfficerLocation: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory)Hourly rate: £18.92 PAYE / £25.03 UmbrellaContract Length: 3-month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursASAP StartWe are seeking a proactive and customer-focused Repairs Customer Resolution Officer to join our Property Services team. In this key role, you will help ensure residents receive an excellent repairs and ...
Product Management Analyst (Conversational Channels) Reference: (phone number removed) Umbrella Rate: £35.94/hr (Inside IR35)Maternity Cover Contract: August 2026 – July 2027 Full Time or Part Time Candidates AcceptedDo you have experience in global digital product ownership or transformation, with understanding of conversational platforms? Step into a standout opportunity as a Product Management Analyst for Conversational Channels and help shape effortless, modern luxury digital conversational...
Customer Insight Advisor - Interim (3 Months) Hybrid - Seaham £18.24 per hour PAYE 3-Month Interim ContractWe're recruiting for a Customer Insight Advisor to join a social housing organisation on an interim basis. This role focuses on complaint investigation, customer resolution, insight reporting and driving service improvements across the business.Key Responsibilities of the Customer Insight Advisor and investigate Stage 1 customer complaints from receipt through to resolution.Prepare ...
Customer Feedback OfficerExeter - hybrid working6 month contract£33,163 per annum 37 hours per weekSellick Partnership are recruiting for a Customer Feedback Officer to join a social housing organisation on a 6 month contract. This role focuses on handling customer feedback, including complaints and compliments. You will work collaboratively across the business, helping resolve issues, identify root causes, and contribute to service improvements.Key Responsibilities of the Customer Feedback ...
