Showing 1,768 Contract Customer Experience jobs

Dynamics 365 Contact Centre Solution Architect Inside IR35, £700 - £730 P/DFully remote3-6 monthsWe are looking for a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement and contact centre transformation programmes. The successful candidate will possess extensive experience across Dynamics 365, CCaaS platforms, CRM transformation, omnichannel engagement, AI enablement and enterprise architecture.Key ...

Step into an exciting opportunity to join a leading housing and property services organisation supporting a major retrofit and decarbonisation programme across Smethwick. This Resident Liaison Officer position offers the chance to play a key role in supporting tenants throughout improvement works, ensuring they are kept informed, supported and confident throughout the process.You’ll be joining a busy and established team delivering works across social housing properties, working closely with ...

Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, ...

Lead AVEVA EngineerOur client is seeking a Lead AVEVA Engineer to support their existing team on a short-term, contract basis. The ideal candidate will be able to commute to either Coventry or Warrington 3 days per week, with the option to work from home for the remaining 2 days per week.Key ResponsibilitiesDeliver digital engineering projects in line with company quality, health & safety, cybersecurity, project delivery and regulatory requirements.Take technical responsibility for projects,...

Oxfida on a mission to harness AI to understand, predict, and manage risk, helping build a safer, more resilient society.We sit at the intersection of academia and industry, working with Oxford's professors, researchers, and graduates alongside commercial spinouts and partner companies, to turn frontier research into AI that actually ships rather than just gets published.Our work spans applied AI for insurance and adjacent industries, including supply chains, nature, autonomous driving, and the ...

Business AnalystLocation: Hybrid, up to 2 days per month in LeedsRate: £450 per day (Inside IR35)Duration: 6 monthsOverviewWe're looking for a Business Analyst to join a public sector digital programme focused on improving customer experience. You'll work closely with service teams, stakeholders and delivery colleagues to understand how services work today, find what needs to change, and shape better digital journeys for the people who use them.Key ResponsibilitiesRun workshops and interviews ...

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment?We're recruiting for a HR Service Coordinator to join our HR Shared Services team in ...

Customer Resolution Centre AdvisorChelmsford£30,34912 Month FTCWe are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.What you'll be doing* Provide exceptional customer service across multimedia channels for ...

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.Key ResponsibilitiesLead the technical ...

Service Advisor - Volkswagen Dartford12-Month Fixed-Term Contract (Maternity Cover)Good, honest, rewarding work. It's how we're built.In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre.As part of a successful, global automotive group, you’ll ...