We are currently supporting a housing provider with the appointment of an experienced Housing Complaint Resolution Manager to lead complaint handling across Housing Services, ensuring compliance with the Housing Ombudsman Complaint Handling Code and driving service improvement from complaints and resident feedback.The Role ·Lead the management of Stage 1 and Stage 2 complaints and Members' Enquiries across Housing Services. ·Manage up to three Complaints Resolution Officers, overseeing ...
Hill & Hill Recruitment are seeking a Complaints Investigation Officer to work with one of our Housing Association clients based in London.You will play a central role in managing, investigating, and resolving customer complaints in line with internal policies and regulatory standards. Acting as an impartial point of contact, you will manage your own caseload, work collaboratively with internal teams and external contractors, and ensure clear, professional communication throughout the ...
4Recruitment Services are seeking a Housing Officer to work for a housing association based in Morden.You will help deliver improved responsive services to residents, manage a range of projects and cases, see issues through to resolution, and support customers who may be vulnerable.This is a Housing Officer role with a strong focus on housing management, tenancy services and neighbourhood work. We are specifically looking for candidates with relevant experience in these areas, who are confident...
We are currently seeking an experienced Disrepair Case Officer to join a busy Housing Repairs service within a South London Local Authority on an initial 5-month contract.The successful candidate will be responsible for managing a caseload of housing disrepair matters, helping to minimise the Council's exposure to legal action and ensuring cases are resolved efficiently and effectively.You will manage disrepair cases from initial complaint or threat of litigation through to resolution, working ...
Private Sector Housing OfficerLondonHybrid working£50-£55 per hour, depending on experienceInitial 3-month rolling contractAre you an experienced Private Sector Housing Officer looking for your next London contract?I'm supporting a London Local Authority that is looking to appoint an experienced officer to join its Private Sector Housing and Enforcement team, helping to improve housing conditions, protect tenants and take action against non-compliant landlords.The role will involve managing a ...
Tribunal & Complaints Officer – SEND£400 per day (LTD) | 35 hours per week | Hybrid | 2 days per week on-siteWe Do Social Work Recruitment is currently seeking an experienced Tribunal & Complaints Officer to join a SEND service on an interim basis.This is an excellent opportunity for a knowledgeable SEND professional with a strong background in complaints management and tribunal processes to provide additional capacity and help address a current backlog.The RoleThe successful candidate ...
Environmental Health Officer (Facilities & Environmental Services)Contract: 6 months with possibility to become permanentHybrid - 2 days at home, 3 onsiteLocation: BH2 - Civic OfficesHours: 37 hours a week.Pay: £25.15 per hour (Umbrella pay rate Inside IR35)Local Authority is seeking an Environmental Health Officer to join its Facilities and Environmental Services team. The role will focus on the full case management of noise, light and odour nuisance complaints, from initial investigation ...
Environmental Protection Officer Role - Dorset Council£30-£35 per hourInitial 3-month contractHybrid working arrangementsA Dorset Council is looking for an experienced Environmental Protection Officer to join its Environmental Protection team on an initial 3-month contract.This is a great opportunity for someone searching for Environmental Protection Officer jobs who has strong experience investigating domestic nuisance complaints within a local authority environment.The role will noise, light...
Senior Planning Enforcement Officer Location: North West England Contract: 6 Months Rate: £40-£50 per hour, depending on experience Job Ref: 63969 Carrington West are working with a local authority in the North West, who are seeking an experienced Planning Enforcement Officer to join its Development Management team on a contract basis. The successful candidate will be responsible for investigating breaches of planning control, managing enforcement cases, and ensuring compliance with planning ...
We are looking for experienced Customer Service Advisors to help support a leading retail banking provider in their central Milton Keynes offices on a contract basis. This is a hybrid working role, 3-days per week onsite in Central Milton Keynes (40 hours per week) on a full-time basis. You must be fully available for training onsite Monday-Friday, 9am-6pm for the first 2 weeks. After this you will be working on a shift pattern, including one Saturday per month (8am–2pm) In return, you will ...