Customer Feedback OfficerExeter - hybrid working6 month contract£33,163 per annum 37 hours per weekSellick Partnership are recruiting for a Customer Feedback Officer to join a social housing organisation on a 6 month contract. This role focuses on handling customer feedback, including complaints and compliments. You will work collaboratively across the business, helping resolve issues, identify root causes, and contribute to service improvements.Key Responsibilities of the Customer Feedback ...
Housing Complaints OfficerContract: Interim initially for 6 months Hours: 37 hours per weekWorking Pattern: HybridStart Date: August 2026I am currently recruiting for an experienced Housing Complaints Officer to join a busy housing service on an interim basis.This role will take responsibility for managing and coordinating formal housing complaints, ensuring residents receive clear, accurate and empathetic responses within the required timescales. You will work closely with housing, repairs and ...
Complaints Lead - HousingI am working with a well-established public sector housing organisation that is looking to appoint an experienced Complaints Lead to oversee and continuously improve complaint handling across its housing services.This is an excellent opportunity for a highly experienced complaints professional to lead a small team, improve resident outcomes and ensure the organisation maintains high standards of compliance with the Housing Ombudsman Complaint Handling Code.The RoleAs ...