At Cappagh Browne, we understand that successful projects are about more than delivering infrastructure, they're about supporting the communities we serve. We're looking for a proactive and customer-focused Customer Representative & Liaison Officer to act as the key link between our operational teams, clients, and customers, ensuring clear communication, positive customer experiences, and effective resolution of enquiries throughout the lifecycle of our works.In this role, you will engage ...
Resident Liaison Officer (RLO) – Temp to PermResident Liaison Officer | Tenant Liaison | RLO | Customer Liaison | Social Housing | DecarbonisationJob Title: Resident Liaison Officer (RLO) – Energy Efficiency & RetrofitLocation: Swindon (Covering Wiltshire Regional Patch)Pay Rate: £23.00 per hour (Umbrella) OR £17.45 per hour (PAYE) + Weekly PayContract Type: Temp to Perm (Immediate contract start with a direct pathway to a permanent role)Hours: Monday to Friday, Standard Day ShiftMandatory ...
Client Support AdvisorRed Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances.The salary is £27,000 per annum.Benefits and Package for a Client Support : £27.000Hours: Full-timeContract Type: PermanentLocation: Melton MowbrayChristmas Bonuses given25 days holiday plus bank holidays increasing to 28 dependent on serviceExtra ...
Fire Safety Contract Manager Location: Farringdon, London (hybrid working available) Salary: £68,000 - £71,000, dependent on experience. Contract: Permanent, Full TimeBraxfield Recruitment is delighted to be working exclusively with a leading housing association to recruit a Fire Safety Contract Manager to join their Assets & Sustainability directorate.This is a pivotal role for someone with strong technical expertise in passive fire safety, contract management and people leadership, who ...
Complaints Resolution Officer Permanent £35,000 - £36,000 Northampton, HybridHamilton Woods Associates have been engaged by a renowned social housing provider in Northampton, to recruit to a Housing Complaints Officer on a permanent basis.The role will require occasional travel into the office, roughly once a month.Responsibilities of the Complaints a caseload of complaintsEnsuring thorough and consistent investigations into complaintsProviding formal written responsesProviding clear and ...
Are you an experienced complaints professional with a passion for delivering outstanding customer service and driving service improvements? This permanent Complaints Resolution Officer opportunity offers the chance to take ownership of a varied dispute caseload, work closely with tenants and operational teams, and ensure compliance with the Housing Ombudsman's Complaint Handling Code within a customer-focused housing organisation.Offering £31,000-£36,000 and flexible working, this is an ...
IMH Recruitment are currently seeking an experienced Customer Complaint Officer for our client based in Preston, PR4.This is a full-time temporary position for 6 months, based at Hutton Headquarters.Key Duties:* Manage customer complaints from receipt through to resolution.* Provide excellent customer service and keep customers updated throughout the complaints process.* Assess and investigate complaints in line with legislation, policies and procedures.* Prepare detailed reports and recommend ...
Permanent – Full Time – 40 hoursWe are seeking two confident and customer‑focused Resident Liaison Officers to support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme.In this role, you will manage all aspects of the customer journey from pre‑start visits and profiling, to daily communication, ...
Customer Account ExecutiveThis is a hands-on, people-first role for someone who thrives on getting things right for their clients - from the moment an order is placed through to delivery and beyond. You will build genuine relationships, take pride in the detail, and be the kind of person your customers know they can rely on. If you come from a manufacturing or product-based background and customer service is at the core of everything you do, we would love to hear from you.The RoleAs a Customer ...
Noble Recruiting has an exciting opportunity on behalf of our client for a Service Charges & Rent Manager to take operational responsibility for the effective management, administration, and communication of service charges and rent processes across a housing portfolio of 7,000+ homes, including homeowners, freeholders, estates, and garages.This leadership role ensures compliance, accuracy, transparency, and high customer satisfaction while driving continuous improvement and managing a ...