Showing 50 Contract Contact Centre Manager jobs

Contact Centre Transformation Lead (3‑Month Contract)Location: Manchester Contract: 3 Months (with review) Rate: Hourly (Equivalent to £60,000-£80,000 DOE)About the RoleOur client, a well‑established organisation based in Manchester, is seeking an experienced Contact Centre Transformation Lead to support a critical period of operational improvement. This is a unique opportunity for a seasoned professional who has successfully run, optimised, and transformed contact centre environments.The ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) | Outside IR35 | £(Apply online only) per day | Fully Remote | 6 Months initial contractA large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply.Skills ...

Customer Service AssistantOrmskirkContract£13.63 per hourOur client is looking for an experienced Customer Service AssistantThis is office working 5 days per week in one of our Customer Services points either Skelmersdale in the Concourse or Derby Street Ormskirk.The contact centre opening hours are 8.30am-5.30pm so two shift patterns, 8.30am-4.30pm and 9.30am-5.30pm. The new recruits tend to work 9am-5pm shift for a while.This is one of many roles we are recruiting for please visit our website ...

Job Tpe: Executive Enquiries Lead (x2) Location: Pitsea, Basildon, Essex Contract: Temporary (29/06/2026 - 29/09/2026) Hours: 35 hours per week (7 hours per day, 5 days per week) Pay: £14.34 per day Start Date: Monday 29 June 2026 End Date: Tuesday 29 September 2026   Role Purpose We are seeking two Executive Enquiries Advisors to manage and respond to escalated complaints and enquiries received via the CEO's office, MPs, and Councillors. You will ensure all cases are handled efficiently, ...

Tech Procurement Manager (Infrastructure & Telecoms) Location: Slough (Hybrid working -2 days per week on site) Contract Length: 6-month contract (possible extension) Pay Rate: £600 per day via umbrella (Inside IR35)OverviewWe're partnering with a market-leading, customer-facing technology business to secure a high-calibre Tech Procurement Manager to take ownership of a large and complex contract portfolio (~60 live agreements).This is a high-impact, delivery-critical role requiring a true ...

Data AnalystLeicester (Hybrid working available)3 Month ContractFull Time Hours, Monday to FridayUp to £400 per day We’re recruiting for an experienced Data Analyst to join a fast-paced Leicester based company on a 3-month contract. This Data Analyst role is ideal for someone who enjoys working with high-volume data, identifying trends, and turning insight into meaningful operational improvements.                                            This Data Analyst position will focus on real-time ...

Job De Responsibilities:• Update support call documentation within the Service Desk management system,ensuring accurate incident details and history.• Work within agreed Service Desk procedures at all times.• Resolve user requests in accordance with service level agreements.• Own issues until they are mitigated, resolved, or transferred to a new owner.• Stay informed about new products and services used in customer deployments.• Produce relevant training documentation.• Achieve KPIs to ensure ...

Service Improvement LeadLeicester (Hybrid)4 month Contract Full Time, Monday to FridayUp to £600 per day (DOE)We are recruiting for an experienced Service Improvement Lead to join a busy Leicester based company on an initial 4-month contract. This Service Improvement Lead role is ideal for someone who enjoys solving operational challenges, improving customer journeys, and driving meaningful service improvements within complex environments.The Service Improvement Lead will support operational ...

Role: Network ArchitectLocation: London - predominantly remote but must be willing to travel to London site as and when requestedDuration: 12 MonthsDay rate: £715 Inside IR35 Active SC clearance required due to project restrictionsRole De Architect responsible for key aspects of design, implementation and evolution of network architecture for the programme.Role requires deep network technical expertise and strategic planning and leadership skills to ensure delivery of a mission critical, ...

Site Manager - Water Infrastructure Project Central London 8-12 Week Contract - Starting in Mid July. Rate: Umbrella - CIS, dependent on experienceCarrington West is recruiting for two experienced Site Managers to oversee a high-profile water infrastructure project in Central London.We are looking for: ·1 x Day Shift Site Manager (12-hour shifts) ·1 x Night Shift Site Manager (12-hour shifts)Together, these positions will provide management coverage across a 24-hour operation. This is a unique ...