We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform.This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35- Hybrid working 1-2 days per month on site - 3 - 6 Month contractThe Role (Outside IR35)You will be ...
Role Title: Contact Centre Test Assurance Specialist Rate: £332 Location: London or Horsham3 days on siteKey ResponsibilitiesLead the QA workstream for the Contact Centre Transformation programme.Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testingNetwork configuration validationBackup and recoveryCall recording functionalityIntegration with upstream/downstream systemsRollback and contingency scenariosReview, challenge, and ...
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
Customer Service Advisor** (Contract)Duration: 12 Months (Possibility for extension)Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidatesRole ProfileAre you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about ...
Commercial Manager – Data Centres – EuropeSalary/Rate: Up to £120,000 + Package or circa £500/day (Outside IR35)O’Neill & Brennan are currently working with a leading Tier 1 Main Contractor with a strong international presence and an impressive pipeline of secured data centre projects across Europe. Due to continued growth and several major project awards, they are seeking an experienced Commercial Manager to join their specialist team delivering large-scale, technically complex data centre ...
Production Support OperatorNewcastle upon TyneOngoing temporary contractPay rate £16.14 per hour (PAYE)37 hours per week Kinetic Recruitment are proud to be supporting a leading engineering and service organisation in their search for a Production Support Operator to join their Service Centre team based in Newcastle upon Tyne.This is an excellent opportunity for an experienced warehouse, logistics or stores professional with forklift, overhead crane and vehicle marshalling certifications to join...
Company Technical Services is looking for a MEP CX Manager to support with a major new-build data centre programme in London. We are seeking an experienced MEP CX Manager with a strong mechanical and electrical background to join the site delivery team on a rotational basis.Role MEP Manager will be responsible for overseeing the Mechanical and Electrical commissioning scope of works on-site, managing subcontractors, ensuring quality and safety compliance, and coordinating delivery to meet ...
Senior Site Manager – Leisure Centre RefurbishmentLocation: Thurston, SuffolkProject Value: £4mDuration: 5–6 MonthsStart Date: Monday 15th JuneWe are seeking an experienced Senior Site Manager to lead the delivery of a £4 million refurbishment project at a local leisure centre in Thurston, Suffolk.This is an excellent opportunity for a hands-on construction professional with a proven track record of successfully delivering refurbishment and public-sector projects within live or operational ...
Oakley Recruitment is working in partnership with a well-established, dynamic organisation based in Birmingham that is offering hybrid working. This is an excellent opportunity to join a thriving fast-paced environment as Client Relations Executive on a 12-month fixed term contractCulture and EnvironmentOur client's culture is dynamic and full of energy, where the team’s passion for the customer journey is at the heart of everything they do. They thrive on achieving both personal and ...
A long term contact of Sphere is looking to appoint a Site Manager, to commence a new role in Gloucester with immediate effect.Your new company are a construction and development partner, delivering Industrial, Commercial, Data Centre, and Specialist projects across the UK and Ireland.This role will be based on site in Gloucestershire and involve the build of a new Industrial / Retail unit.For further information or to express your interest in this position, please contact Jack Durrant at your ...
