Showing 83 Contract Contact Centre jobs

Dynamics 365 Contact Centre Solution Architect Inside IR35, £700 - £730 P/DFully remote3-6 monthsWe are looking for a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement and contact centre transformation programmes. The successful candidate will possess extensive experience across Dynamics 365, CCaaS platforms, CRM transformation, omnichannel engagement, AI enablement and enterprise architecture.Key ...

We are seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies, and contact centre solutions.Working within a multidisciplinary team, you will play a key role in bridging business requirements with...

Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, ...

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.Key ResponsibilitiesLead the technical ...

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating ...JBLK1_UKTJ

Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ

Service Desk Analyst - Telephony, Avaya£market rate (Inside IR35)Glasgow (5days onsite)3/6 months initiallyThis role will provide technical support for telephony services, covering hardware and software faults, installations, moves and changes, system maintenance, call recording and contact centre applications.Key ResponsibilitiesResolve telecoms-related service desk incidents and technical issues.Support telephony installations, moves, changes and site audits.Maintain telecoms documentation, ...

Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics...JBLK1_UKTJ

ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment?We're recruiting for a HR Service Coordinator to join our HR Shared Services team in ...