Service Lead

Description:

Are you an experienced healthcare leader ready to take on a high-impact role where you can shape the operational and clinical success of a service? Join Badby Park as a Service Lead and take responsibility for the operational, strategic, financial and day-to-day management of your unit, ensuring the delivery of high-quality, effective care aligned with outstanding CQC outcomes.

In this pivotal role, you will be a key member of the senior management team, working collaboratively with a highly specialised multidisciplinary team and engaging with both clinical and non-clinical colleagues, as well as external stakeholders. You will lead the service with a strong focus on quality, performance, and continuous improvement, ensuring that care delivery meets regulatory standards while delivering positive outcomes for residents.

As a Service Lead, you will oversee the full management of your unit, including staff leadership, operational delivery, and financial performance. You will manage and develop clinical and non-clinical staff, ensuring strong relationships across the MDT, while leading on recruitment, appraisal, supervision, and professional development. You will drive a positive and proactive working environment, ensuring staff are well supported, effectively deployed, and consistently working towards high standards of care. 

Key Responsibilities:

Managing clinical staff and ensuring key relationships with all professional staff who are part of the MDT

Managing the recruitment, selection, appraisal and development of staff

Overseeing the day-to-day management of your specific unit or a service area

Implementing new policies and directives

Liaising and negotiating with medical and non-medical staff internally (also at the most senior levels) and with people in external organisations, e.g. social services, external quality assessors

Gathering and analysing data and using it to plan and manage both projects and systems

Working towards ensuring quality and value for money for residents

Providing data through audits for quality assurance and monitoring purposes

Involved with setting budgets and maintaining finances within tight constraints

Planning and implementing service developmental changes to improve service delivery

Attending meetings, writing reports and delivering presentations to a variety of audiences

Being part of a meeting structure and representing the views of departments and teams

Handling communications and marketing in relation to your unit

Managing the environment, liaising with catering, cleaning and other central staff

Purchasing equipment and supplies and organising stores, and medication

Using computers to manage information and financial data and to analyse and measure performance

Proactively working towards 100% compliance in supervision and appraisal but achieving a minimum of over 90% at all times.

Proactively working towards 100% compliance in mandatory training on your unit but achieving a minimum of over 90% at all times.

To be successful in this role, you'll need:

Registered Qualified Nurse or Allied Professional with at least 5 years’ experience, two of which in a line management capacity

Have complex physical health experience in particular tracheostomy experience 

Professional qualification that supports clinical management

Leadership/ general management qualification and/or experience

Experience of human resource management

Quality management aligned to health data management

Finance management

Leadership and management

Where you will be working:

Location: Badby Road West, Daventry, Northamptonshire, NN11 4NH

Set in acres of stunning countryside on the outskirts of Daventry, Badby Park is a grand manor house steeped in history with stunning views, excellent facilities and a tranquil setting. Good road links makes it easily commutable from Daventry, Rugby, Northampton and Banbury

What You’ll Get:

At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: 

Competitive annual salary

The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. 

Career development and training to help you achieve your professional goals 

Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub! 

Wellbeing support and activities to help you maintain a healthy work-life balance 

Access to Blue Light Card, which provides a range of exclusive offers and discounts 

Life Assurance, for added peace of mind 

Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 

24/7 GP service and second medical opinion, to ensure you are the best you can be 

Enhanced Maternity Package, so you can truly enjoy this special time 

Pension contribution, to help secure your future 

Subsidised meals and onsite free parking 

About your next employer: 

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.  

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.  

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure