Showing 122 ServiceNow jobs

IT Service Desk Analyst (1st Line Support)We are seeking a customer-focused IT Service Desk Analyst to be the first point of contact for IT incidents and service requests. You will log, triage, and resolve issues end to end, delivering excellent service in line with SLAs and aiming for first-contact resolution.This role suits someone who enjoys problem-solving in a fast-paced Managed Services environment and takes pride in delivering a positive customer experience.Working Hours24x7x365 shift ...

Your new role Support customers to investigate and troubleshoot errorsProvides system guidance to users and updates training documents supported by Comms & IT.Take ownership of responding to procurement-related queries and requests, via the department's messaging centre.Reviewing and approving low value shopping cart requests and providing feedback to the business areas should a cart be rejected.Maintain a database of cardholders.Reviewing vendor set up requests, checking credit scores and ...

The RoleThe Network Engineer – L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients.This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a ...

The RoleThis is a 6 month FTC (With potential extention)The Project Manager (Customer-Aligned) is responsible for delivering customer projects within financial services environments, ensuring they are delivered on time, within budget, and to the required quality and compliance standards.You will manage end-to-end delivery across a portfolio of projects, acting as the central point of coordination between engineering, delivery, and service teams. This role requires strong governance, stakeholder ...

Our client a global leader in advanced engineering and technology solutions are now looking for an IT Enablement & Adoption Lead. This position would see you responsible for ensuring that IT tools, services, and platforms are effectively adopted, understood, and embedded across the organisation.This role bridges IT, the business, and end users. It focuses on delivering measurable value through training, knowledge sharing, adoption, communications and practical productivity improvements, ...

My client within the financial services is looking for a senior, hands on ITAM Practionioner to support and mature the IT Asset Management capability.Respons and execute end-to-end lifecycle management for hardware and software assets, from procurement through deployment, optimisation, and retirement.Manage and maintain accurate software entitlement records, deployments, and reconciliations to establish effective licence compliance positions.Act as a hands-on practitioner for ServiceNow ITAM, ...

Our client, a prominent entity in the Defence & Security sector, is currently seeking a Senior ServiceNow Engineer on a contract basis for a 12-month duration, located in Farnborough. In this role, you will utilise your expertise in ITIL v2 and ITIL to drive the implementation and enhancement of ServiceNow capabilities within the organisation, supporting critical initiatives and platform maturity.Key Respons and deliver ServiceNow solutions focusing on CSM and ITIL-based workflows, ensuring...

ServiceNow Developer Remote Start ASAP  Outside IR35We are seeking a skilled Frontend ServiceNow Developer to join our team. The ideal candidate will have a strong background in front-end development specifically aligned with the ServiceNow platform. This role requires expertise in configuring and developing ServiceNow solutions with a focus on integrating with other enterprise tools like Jira, while applying best practises across these ecosystems.Key Respons Design and develop ServiceNow ...

ServiceNow Business AnalystRemote Outside IR35Role are seeking a skilled ServiceNow Business Analyst to join our team. In this role, you will play a critical part in analysing, designing, and implementing ServiceNow solutions that align with our business needs. You will collaborate with stakeholders to gather requirements and ensure that our ServiceNow platform operates effectively and efficiently.Key Respons Collaborate with stakeholders to gather and document business requirements.- Analyse...

Service Now Delivery Manager RemoteOutside IR35Role are seeking a skilled ServiceNow Delivery Manager to oversee the implementation, enhancement, and support of ServiceNow platforms. The ideal candidate will have a strong background in IT service management and a proven track record of leading successful technology projects.Key Respons Lead the delivery of ServiceNow solutions, ensuring projects are completed on time, within scope, and budget.- Collaborate with stakeholders to understand ...