We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating ...JBLK1_UKTJ
Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ
BBS Recruitment is an independent recruitment agency specialising in Transport & Logistics, Social Care, Public Sector, and Commercial recruitment.We are currently recruiting for an experienced Customer Service Agent to join our client's busy Contact Centre in Islington.The ideal candidate will have at least one year's experience working within a local authority environment, alongside a background in customer service or contact centre operations.This is an excellent opportunity to work ...
4Recruitment Services are seeking an Anti-Social Behaviour (ASB) Tenancy Specialist.The ASB tenancy Specialist will is re reviewing all new ASB reports to client and completing action plans and interviews with customers on high level ASB cases. Acting as gatekeepers for the regional Tenancy Specialist teams the Tenancy Specialist Triage Officer will ensure the correct categorisation of ASB cases and will prioritise these according to the risk. For proving expert advice to the contact centre on...
Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics...JBLK1_UKTJ
10-Month Fixed-Term ContractBased: NW London/Hybrid workingAre you an experienced customer service leader with a passion for delivering exceptional supporter experiences? Do you enjoy improving processes, leading high-performing teams and solving complex challenges? If so, we'd love to hear from you.We're looking for a Supporter Services Team Leader (Engagement & Contact) to join our client's fundraising team on a 12-month fixed-term contract. This is an exciting opportunity to lead a ...
10-Month Fixed-Term ContractBased: NW London/Hybrid workingAre you an experienced customer service leader with a passion for delivering exceptional supporter experiences? Do you enjoy improving processes, leading high-performing teams and solving complex challenges? If so, we'd love to hear from you.We're looking for a Supporter Services Team Leader (Engagement & Contact) to join our client's fundraising team on a 12-month fixed-term contract. This is an exciting opportunity to lead a ...
Our local authority client based in Stevenage are urgently seeking an experienced Repairs Scheduling Manager.£28.30 an hour PAYEHybrid workingMain purpose of the roleTo lead and support the growth and performance of a team of approximately 60 Repair Planners, including Team Leaders and Planners, by creating an environment that ensures the effective and efficient scheduling of repair bookings to deliver an exceptional customer experience.To contribute to designing the 'ideal repair booking ...
ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ
ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ
