We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating ...JBLK1_UKTJ
Karter Thomas is currently recruiting for an experienced Contact Centre Advisor on behalf of a well-established public sector organisation .This is a 4-month fixed term contract offering hybrid working following an initial training period. The successful candidate will need to be available to start at short notice and be confident getting up to speed quickly within a busy customer contact environment.You will act as a first point of contact for customers, handling enquiries across telephone, ...
Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ
Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics...JBLK1_UKTJ
ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ
ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ
Customer Service AdvisorLocation: Solihull Pay Rate: £13.00 per hour Contract: Rolling ContractWe are currently recruiting for a Customer Service Advisor to join a busy and growing team based in a modern office environment in Solihull. This is an excellent opportunity for someone who enjoys helping customers, thrives in a fast-paced setting, and is confident managing a high volume of inbound enquiries.Working as part of a supportive team, you'll be the first point of contact for customers, ...
Looking for a new opportunity?Helpdesk Agent - German SpeakingLocation: Leeds Pay: £18.25p/hrContract: 6-month temporary contract, with potential for progressionWorking Pattern: Hybrid - 2 days office / 3 days home-basedHours: Monday-Friday, shifts between 7:00am and 7:00pmAre you fluent in German and English and enjoy helping people solve problems?We're looking for a confident and customer-focused Bilingual IT Service Desk Analyst to join the IT support team at Lloyds Banking Group.You don't ...
Looking for a new opportunity?Helpdesk Agent - German SpeakingLocation: EdinburghPay: £18.25p/hrContract: 6-month temporary contract, with potential for progressionWorking Pattern: Hybrid - 2 days office / 3 days home-basedHours: Monday-Friday, shifts between 7:00am and 7:00pmAre you fluent in German and English and enjoy helping people solve problems?We're looking for a confident and customer-focused Bilingual IT Service Desk Analyst to join the IT support team at Lloyds Banking Group.You don't...
Customer Service AdvisorChelmsley Wood SolihullContract£14.36 per hourOur client is looking for an experienced Customer Service AdvisorOffice based BasicDBS requiredNormally at the Contact centre in Chelmsley Wood but may need to work at other locations across the borough if neededWorking hours are 37 per week – 4 days at 9-5 and 1 day at 9-4.30The post holder is a member of the Solihull Connect Customer Contact Service which handles a diverse range of enquiries, via face to face, incoming and ...
