We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating ...JBLK1_UKTJ
Karter Thomas is currently recruiting for an experienced Contact Centre Advisor on behalf of a well-established public sector organisation .This is a 4-month fixed term contract offering hybrid working following an initial training period. The successful candidate will need to be available to start at short notice and be confident getting up to speed quickly within a busy customer contact environment.You will act as a first point of contact for customers, handling enquiries across telephone, ...
Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ
Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics...JBLK1_UKTJ
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London?We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team.As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range ...
Position Title: Customer Support Expert (Contact Centre)Duration: 5 Month Contract with potential to extendLocation: ManchesterPosition Overview: * As a Customer Support Expert in our Clients' contact centre, you will be the first point of contact for all Customers and Dealers. * The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. * You will also be responsible for handling customer enquiries via email and other ...
Customer Support Expert - Up to £17.46 per hour umbrella rate (Inside IR35)Do you have previous experience working in a customer contact centre environment? Join a fast-paced contact centre where every conversation matters. As a Customer Support Expert role you will have the chance to make a real difference for customers and dealers every single day. If strong communication, helpful problem-solving and a positive attitude sound like you, this Customer Support Expert opportunity is ready for ...
ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ
Looking for a new opportunity?Helpdesk Agent - German SpeakingLocation: Leeds Pay: £18.25p/hrContract: 6-month temporary contract, with potential for progressionWorking Pattern: Hybrid - 2 days office / 3 days home-basedHours: Monday-Friday, shifts between 7:00am and 7:00pmAre you fluent in German and English and enjoy helping people solve problems?We're looking for a confident and customer-focused Bilingual IT Service Desk Analyst to join the IT support team at Lloyds Banking Group.You don't ...
Looking for a new opportunity?Helpdesk Agent - German SpeakingLocation: EdinburghPay: £18.25p/hrContract: 6-month temporary contract, with potential for progressionWorking Pattern: Hybrid - 2 days office / 3 days home-basedHours: Monday-Friday, shifts between 7:00am and 7:00pmAre you fluent in German and English and enjoy helping people solve problems?We're looking for a confident and customer-focused Bilingual IT Service Desk Analyst to join the IT support team at Lloyds Banking Group.You don't...
