Dynamics 365 Contact Centre Solution Architect Inside IR35, £700 - £730 P/DFully remote3-6 monthsWe are looking for a senior Dynamics 365 Contact Centre Solution Architect to lead the architecture, governance and strategic design of enterprise customer engagement and contact centre transformation programmes. The successful candidate will possess extensive experience across Dynamics 365, CCaaS platforms, CRM transformation, omnichannel engagement, AI enablement and enterprise architecture.Key ...
We are seeking an experienced D365 CE Contact Centre Functional & Technical Consultant to support the delivery and enhancement of a customer engagement and contact centre transformation programme. This role requires a blend of functional consulting expertise and technical understanding across the Microsoft Dynamics 365 ecosystem, customer service technologies, and contact centre solutions.Working within a multidisciplinary team, you will play a key role in bridging business requirements with...
Head of Contact Centre & Customer ExperienceSouthampton | c£70.000 + BenefitsAre you a strategic contact centre leader with a passion for delivering exceptional customer experiences?We are seeking an experienced Head of Contact Centre & Customer Experience to lead and evolve a large-scale customer operation in Southampton. This is a high-profile leadership role responsible for defining operational strategy, driving performance, enhancing customer journeys, and creating a culture centred ...
Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, ...
We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.Key ResponsibilitiesLead the technical ...
French Speaking Contact Centre AdvisorPrime Central London LocationSalary: £29,825 per annum + monthly financial incentivesLunch card worth £2,772 per annumExcellent premium benefits packageShifts operating between 07:00 and 22:00, Monday to SundayJoin a World-Class Luxury BrandAre you fluent in French and passionate about delivering exceptional customer experiences?Do you come from a luxury hospitality, premium retail, travel, airline, concierge, private members club, or high-end customer ...
Michael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview!Client DetailsMichael Page have partnered with a reputable Automotive Business in Morley to recruit for a Permanent Contact Centre Advisor to start asap ...
We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating ...JBLK1_UKTJ
Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: BromboroughHours: 08:30-17:00, Monday-FridayRole OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide clear information ...
Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: Cross Green, LeedsHours: Monday to Friday, 8am–5pm, with some Saturday mornings requiredRole OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services,...