Showing 773 Contact Centre jobs

Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...

Role Title: Contact Centre Test Assurance Specialist Rate: £332 Location: London or Horsham3 days on siteKey ResponsibilitiesLead the QA workstream for the Contact Centre Transformation programme.Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testingNetwork configuration validationBackup and recoveryCall recording functionalityIntegration with upstream/downstream systemsRollback and contingency scenariosReview, challenge, and ...

Job Description Contact Centre Agent Location: Stone(Hybrid following probation) Salary: £26,230 + uncapped commission Hours: Full-time We are seeking a motivated and resilient Contact Centre Agent to join the Customer Hub of an established organisation operating within the financial services sector. This role offers the opportunity to work in a fast-paced, customer-focused environment, supportin...JBLK1_UKTJ

Package Description: Contact Centre Team ManagerThe RoleBehind every safe patient outcome is a well-supported conversation.At IC24, our NHS 111 service depends on Health Advisors making the right decisions, at pace, under pressure - and the leaders who support them to do it well.Were looking for a Team Manager who understands that in a contact centre environment, leadership is constant. Its visibl...JBLK1_UKTJ

Product Manager - UC and Contact CentreLocation: RemoteSalary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services. Key ResponsibilitiesOwn and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutio...JBLK1_UKTJ

Customer Solutions AssociateSalary: from a minimum of £25,165 - depending on experience plus incentives of up to 20% of your quarterly earnings as well as an annual bonus.Location: Leeds, Thorpe Park, Hybrid working. Start date: We have a start date for the 22nd of June, Assessment Centres will be running in our office in June.Rotational shift pattern: Week 1: Mon 9-5:45, Tue 9-5:30, Wed Day off, Thur 9-5:30, Fri 9-5:30, Sat 9-4:00. Week 2: Mon-Fri 10:15-6:30. Join us as a Customer Solutions ...

Operations & Parts Team Manager (Contact Centre Logistics) Weston-super-Mare (On-site) £28,789 - £35,000 (DOE) Permanent, Full-timeAbout the OrganisationThis is an opportunity to join a well-established national organisation operating within the specialist services, repairs and aftercare sector. The business partners with leading retailers, insurers and commercial clients to deliver end-to-end cus...JBLK1_UKTJ

We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform.This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35- Hybrid working 1-2 days per month on site - 3 - 6 Month contractThe Role (Outside IR35)You will be ...

Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...

Customer Support Advisor | Cycling | Northampton (Hybrid) | Up to £28,000 + BonusAre you passionate about delivering great customer service and helping people find solutions?Do you enjoy problem solving, building relationships, and making a real difference to the customer experience?We're recruiting for a Customer Support Advisor to join a leading global sports retailer. This is a fantastic opportunity to join a growing team where you'll support customers and stores with aftersales enquiries, ...