The CompanySimpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.With over 30 years experience working in the Customer Services sector and over 220,000 sati...JBLK1_UKTJ
Package Description: Contact Centre Team ManagerThe RoleBehind every safe patient outcome is a well-supported conversation.At IC24, our NHS 111 service depends on Health Advisors making the right decisions, at pace, under pressure - and the leaders who support them to do it well.Were looking for a Team Manager who understands that in a contact centre environment, leadership is constant. Its visibl...JBLK1_UKTJ
Product Manager - UC and Contact CentreLocation: RemoteSalary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services. Key ResponsibilitiesOwn and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutio...JBLK1_UKTJ
Operations & Parts Team Manager (Contact Centre Logistics) Weston-super-Mare (On-site) £28,789 - £35,000 (DOE) Permanent, Full-timeAbout the OrganisationThis is an opportunity to join a well-established national organisation operating within the specialist services, repairs and aftercare sector. The business partners with leading retailers, insurers and commercial clients to deliver end-to-end cus...JBLK1_UKTJ
Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Contact Centre Manager / CX ManagerSalisbury£50,000 & BenefitsThe RoleThis is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement.You'll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance.What You'll Be DoingLead, coach, and develop Team Leaders and their teamsOwn and ...
Money Expert – Dialler AnalystLocation: Chester Job Type: Full-Time Salary: £28,000–£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent ...
Money Expert Dialler AnalystLocation: ChesterJob Type: Full-TimeSalary: £28,000£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-pace...JBLK1_UKTJ
Are you a proactive sales professional with a technical mindset? How about joining the team at this global engineering firm, working in B2B sales and customer account management.Working within a well-established, busy contact centre on the outskirts of BRISTOL, you will be the primary point of contact for a diverse customer base of SME's and large enterprise clients.This is not just an order-taking role; it is a proactive, relationship-driven position where you will identify growth opportunities...
