Contact Centre Reporting ManagerRole: Contact Centre Reporting ManagerLocation: Chandlers FordSalary: £44,639Are you a data-driven leader with a passion for transforming information into insight?Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data?If you have experience leading reporting teams, leveraging tool...JBLK1_UKTJ
Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: Office basedHours: Typically 08:30–17:00, 5 days per week. Role OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide ...
This is a B2C performance‑leadership role overseeing an outsourced contact centre, where you drive outbound sales and retention results through vendor management, coaching and quality oversight rather than doing hands‑on selling yourself.Our client is a long‑established global media and information‑services business known for independent thinking, analytical rigour and evidence‑based insight. Its work spans journalism, research, enterprise intelligence and education, delivering trusted analysis ...
French Speaking Contact Centre AdvisorSalary: £28,957 per annum + monthly financial incentives including lunch card worth £2,772 per annum and an impressive range of premium benefits Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday.Prime Central London locationLuxury Hospitality Brand | High-End ClienteleAre you a fluent French speaker with a passion for delivering exceptional service?Join a world-renowned luxury hospitality business, trusted by high?net?worth individuals across ...
Call Centre ManagerLocation: South Manchester Salary: £65000 - £77000 per annum + Bonus Job Type: Full-Time, PermanentAbout the RoleWe are seeking an experienced and driven Call Centre Manager to lead our customer operations team and deliver an outstanding customer experience. This is an exciting opportunity for a results-oriented leader with a strong background in contact centre management. You will be responsible for overseeing day-to-day operations, driving performance, developing managers ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Retentions ManagerLead a broadband contact centre retentions team, coaching advisors to improve customer saves, renewals, call quality, performance and customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Retentions Team Manager, Retention Manager, Customer Retention Manager, Contact Centre Manager, Call Centre Manager, Customer Service Manager, Sales Team...JBLK1_UKTJ
Are you a proactive sales professional with a technical mindset? How about joining the team at this global engineering firm, working in B2B sales and customer account management.Working within a well-established, busy contact centre on the outskirts of BRISTOL, you will be the primary point of contact for a diverse customer base of SME's and large enterprise clients.This is not just an order-taking role; it is a proactive, relationship-driven position where you will identify growth opportunities...
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.As a Shopping Centre Manager, you will oversee the daily operations of a shopping centre, ensuring high standards across facilities, compliance, customer experience, and retailer relationships.This role offers a salary range of £70,000 - £90,000 and benefits.You will be responsible the day-to-day operations of the...
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness.This role offers a salary range of £60,000 - £80,000 and benefits.You will be responsible the smooth daily operation of the shopping centreLeading, ...
