Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, ...
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Hybrid Working - travel to Glasgow and remote workingShape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, engaging culture that drives ...
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: West Midlands - Hybrid working options available - Candidates UK wide can be consideredWe are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM delivery, ...
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: West Midlands - Hybrid working options available (Candidates UK wide can be considered)We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: Early JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: End JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively solving...
Customer Service Agent - Financial Services Location: Newcastle upon tyne Contract: 6-Month Initial Contract (37.5 hours/week) Shifts: 6-week rotation (8am-8pm M-F, 9am-6pm S-S) The RoleI am currently recruiting for a Customer service adviser position with one of our clients in financial service in supporting the personal lending business. As a Customer Service Agent, you will act as the first point of contact for inbound customer inquiries regarding loan accounts, striving for first-time ...
Exciting new contract oportunity working for Banking services client based in ManchesterDescriptionCustomer Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as ...
The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA.Customer Support Expert (Contact Centre)Rate: £17.46 (via PAYE Umbrella)Position a Customer ...
Position Title: Customer Support Expert Duration: 6 Month Contract Location: Manchester£17.46 per hour - Inside IR35 (Umbrella Rate)Position De Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our Clients' contact centre, you will be the first point of contact for Customers and Dealers.The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls.You will also be responsible for handling customer ...
