Showing 50 Contract Contact Centre Manager jobs

Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Remote/Hybrid Working with some travel to UK sitesShape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, engaging culture that drives long‑term ...

Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Remote/Hybrid Working with some travel to UK sitesShape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, engaging culture that drives long‑term ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel / contact centre / Customer service) | Outside IR35 | £(Apply online only) per day | Fully Remote | 6 Months initial contractA large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant on an initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service / contact centre), please apply.Skills ...

Customer Service AssistantOrmskirkContract£13.63 per hourOur client is looking for an experienced Customer Service AssistantThis is office working 5 days per week in one of our Customer Services points either Skelmersdale in the Concourse or Derby Street Ormskirk.The contact centre opening hours are 8.30am-5.30pm so two shift patterns, 8.30am-4.30pm and 9.30am-5.30pm. The new recruits tend to work 9am-5pm shift for a while.This is one of many roles we are recruiting for please visit our website ...

Job Tpe: Executive Enquiries Lead (x2) Location: Pitsea, Basildon, Essex Contract: Temporary (29/06/2026 - 29/09/2026) Hours: 35 hours per week (7 hours per day, 5 days per week) Pay: £14.34 per day Start Date: Monday 29 June 2026 End Date: Tuesday 29 September 2026   Role Purpose We are seeking two Executive Enquiries Advisors to manage and respond to escalated complaints and enquiries received via the CEO's office, MPs, and Councillors. You will ensure all cases are handled efficiently, ...

Tech Procurement Manager (Infrastructure & Telecoms) Location: Slough (Hybrid working -2 days per week on site) Contract Length: 6-month contract (possible extension) Pay Rate: £600 per day via umbrella (Inside IR35)OverviewWe're partnering with a market-leading, customer-facing technology business to secure a high-calibre Tech Procurement Manager to take ownership of a large and complex contract portfolio (~60 live agreements).This is a high-impact, delivery-critical role requiring a true ...

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles.We are currently recruiting for an experienced Operations Manager to work with our client in Islington and surrounding areas.Role lead and manage the day-to-day operations of a busy customer contact centre, ensuring the delivery of ...

Data AnalystLeicester (Hybrid working available)3 Month ContractFull Time Hours, Monday to FridayUp to £400 per day We’re recruiting for an experienced Data Analyst to join a fast-paced Leicester based company on a 3-month contract. This Data Analyst role is ideal for someone who enjoys working with high-volume data, identifying trends, and turning insight into meaningful operational improvements.                                            This Data Analyst position will focus on real-time ...

Job De Responsibilities:• Update support call documentation within the Service Desk management system,ensuring accurate incident details and history.• Work within agreed Service Desk procedures at all times.• Resolve user requests in accordance with service level agreements.• Own issues until they are mitigated, resolved, or transferred to a new owner.• Stay informed about new products and services used in customer deployments.• Produce relevant training documentation.• Achieve KPIs to ensure ...

Service Improvement LeadLeicester (Hybrid)4 month Contract Full Time, Monday to FridayUp to £600 per day (DOE)We are recruiting for an experienced Service Improvement Lead to join a busy Leicester based company on an initial 4-month contract. This Service Improvement Lead role is ideal for someone who enjoys solving operational challenges, improving customer journeys, and driving meaningful service improvements within complex environments.The Service Improvement Lead will support operational ...