Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ
Position Title: Customer Support Expert (Contact Centre)Duration: 5 Month Contract with potential to extendLocation: ManchesterPosition Overview: * As a Customer Support Expert in our Clients' contact centre, you will be the first point of contact for all Customers and Dealers. * The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. * You will also be responsible for handling customer enquiries via email and other ...
Job Title: Customer Support Expert (Contact Centre)6 Month Contract£19.06 per hour - Inside IR35 (Umbrella Rate)Based in ManchesterAs a Customer Support Expert in a contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as needed, ensuring every ...
Customer Support Expert - Up to £17.46 per hour umbrella rate (Inside IR35)Do you have previous experience working in a customer contact centre environment? Join a fast-paced contact centre where every conversation matters. As a Customer Support Expert role you will have the chance to make a real difference for customers and dealers every single day. If strong communication, helpful problem-solving and a positive attitude sound like you, this Customer Support Expert opportunity is ready for ...
ROLE: Children's Contact Centre Assistant Deputy ManagerLOCATION: LiverpoolRESPONSIBLE TO: Contact Centre Deputy manager / Centre ManagerSalary: £14.13 per hourWorking hours: 40 hours per weekWorking days: Monday - Friday 9-6 with one hour unpaid lunchThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we...JBLK1_UKTJ
Location: Windsor, Berkshire – Hybrid (1 day per week onsite)Contract: 6 months plus possible extensionRate: £600 per dayThe OpportunityWe are recruiting an experienced AI Prompt Engineer for a six-month contract supporting a major digital transformation programme. This hands-on role focuses on designing, developing, testing and optimising production-grade Large Language Model (LLM) solutions across customer service, conversational AI, voice bots, chatbots and IVR platforms.You will work with ...
As a Customer Service Advisor, your day will revolve around helping customers with their queries and ensuring they have a smooth shopping experience. You'll play a vital role in maintaining customer satisfaction and supporting the overall success of the business.Client DetailsA leading business in their sector, our client is looking for an experienced Customer Service Advisor to join their Nottingham team.DescriptionDeliver empathetic, high‑quality support across multi-channels, phone, email ...
Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: RemoteContract Type: TemporaryWorking Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.)Exciting Opportunity Awaits!Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for ...
Job Title: Customer Service Advisor - Fluent Welsh Speaking and Written Location: RemoteContract Type: TemporaryWorking Hours: Full-time, 6-week rolling rota (Shifts between 8am-8pm Monday to Friday, and 9am-5:30pm Saturday/Sunday/Bank Holidays. One Saturday and one Sunday every 6 weeks.)Exciting Opportunity Awaits!Our client is seeking a dedicated Customer Service Advisor to provide vital support to customers during their time of need. This role involves being the first point of contact for ...
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a new opportunity in Enfield or North London?We are recruiting confident, resilient and service-driven professionals with high-volume inbound call experience to join a busy local authority customer services team.As the first point of contact for residents, you will handle telephone enquiries and provide accurate, customer-focused support across a range ...