Showing 368 Contact Centre Manager jobs

Regeneration Service ManagerLocation: RotherhamRate: £519.67 PAYE | £662.11 UmbrellaContract: InterimWe are seeking an experienced Regeneration Service Manager to lead and support the delivery of key regeneration projects, with an immediate focus on a complex Compulsory Purchase Order (CPO) and land acquisition programme. The Client has secured several essential land parcels required for a major regeneration scheme but anticipates the need to progress Compulsory Purchase Powers to complete the ...

PANEL BEATER / PANEL TECHNICIAN OTE: £60,000   Panel Beater / Panel Technician Details: Basic Salary:      £40,000 - £50,000 DOE + time saved bonus Working Hours: 8am - 5pm (Monday to Friday - 42.5 hours per week) Location:            Aberdeen   Skilled Panel Beater / Panel Technician required for a busy, modern Bodyshop. Repair vehicles to manufacturer standards using the latest tools and techniques in a fast-paced environment with strong earning potential.   Work on a range of vehicles, ...

Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Glasgow, Scotland - Hybrid Working (1 day per week onsite, rest remote working)We are seeking an accomplished Scotland based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM delivery,...

Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: West Midlands - Hybrid working options available (Candidates UK wide can be considered)We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM ...

Sales Team LeaderRed Recruitment are recruiting a motivated Sales Team Manager to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey.Benefits and Package for a Sales Team LeaderSalary: Up to £32,000Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to SundayContract: PermanentLocation: Norwich - Hybrid (minimum 3 days per week in ...

Customer Service Team LeaderRed Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey.Benefits and Package for a Customer Service Team LeaderSalary: Up to £32,000Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to SundayContract: PermanentLocation: Norwich - ...

Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme | Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing ...

Senior Account Manager – Tech - Surrey (Field based/ Remote ) – Perm c£45K basic, £90k OTE uncapped + Car allowanceAre you an experienced Senior level/ Account Manager who enjoys growing existing clients whilst winning new business in the fast-moving world of Saas - UCaaS, CCaaS, cloud and managed services?We're representing a highly respected, technology business with an outstanding reputation, exceptional staff retention and long track record of success delivering innovative communication and ...

Exciting new contract oportunity working for Banking services client based in ManchesterDescriptionCustomer Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as ...

Location: Remote, UKDay Rate: Up to £400 per day (Inside IR35)Duration: 6 monthsAbout the ClientThis is confidential at this stage due to the client's request. This will be disclosed during a call with our recruiters.How you’ll spend your day* Design, implement and maintain enterprise-scale contact centre solutions using Amazon Connect and the wider AWS ecosystem.* Build scalable voice, chat and task-based customer engagement solutions using Infrastructure as Code principles.* Configure and ...