Showing 324 Contact Centre Manager jobs

Contact Centre Manager - HousingA fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes.If youve also worked in the following roles, wed also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service M...JBLK1_UKTJ

Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: BromboroughHours: 08:30-17:00, Monday-FridayRole OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services, resolve issues, provide clear information ...

Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: Cross Green, LeedsHours: Monday to Friday, 8am–5pm, with some Saturday mornings requiredRole OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste services,...

We are seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant / Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms, with experience integrating telephony, AI and omnichannel customer service capabilities.Key ResponsibilitiesLead the technical ...

Contact Centre Sales & Service ManagerLocation: Worsley, ManchesterSalary: £40,000-£50,000 depending on experienceBonus: Up to 25% performance-relatedHours: Full-time, permanent | Office-basedAn exciting opportunity to make your markWe're working with an established and growing consumer-focused business that is entering an exciting period of growth, development and transformation.As part of this next chapter, they are looking to appoint an experienced Contact Centre Sales & Service ...

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure.Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment?We're recruiting for a HR Service Coordinator to join our HR Shared Services team in ...

ROLE: Children's Contact Centre Deputy ManagerLOCATION: SeftonRESPONSIBLE TO: Contact Centre Manager ManagerSalary: £27,982.50Working hours: 39.5 hours per weekWorking days: Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pmThis is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance.Please note we will only accept candidates ...JBLK1_UKTJ

Technical Repairs Support Officer???? Location: Ealing, W5 2HL (Full-time office based) ⏰ Hours: 35 hours per week, Monday to Friday ???? Pay Rate: £22.02 PAYE / £28.71 Umbrella ???? Contract: 3 months initially, with possible extension ???? Start Date: ASAPWe are currently recruiting for a Technical Repairs Support Officer to join a busy Housing Repairs team within a London Local Authority. This is an excellent opportunity for someone with housing repairs knowledge, strong customer service ...

Head of Contact Centre & Customer ExperienceSouthampton | c£70.000 + BenefitsAre you a strategic contact centre leader with a passion for delivering exceptional customer experiences?We are seeking an experienced Head of Contact Centre & Customer Experience to lead and evolve a large-scale customer operation in Southampton. This is a high-profile leadership role responsible for defining operational strategy, driving performance, enhancing customer journeys, and creating a culture centred ...

Dynamics 365 CE Functional ConsultantLocation: Remote Contract: 6-12 Months (Potential Extension) Rate: £625 per day Inside IR35OverviewWe are seeking an experienced Dynamics 365 Customer Engagement (CE) Functional Consultant to support the design, configuration, and delivery of enterprise-scale CRM and customer service solutions.The successful candidate will bring a combination of strong Dynamics 365 functional consulting expertise and a solid understanding of customer service operations, ...