Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Hybrid Working - travel to Cardiff and Glasgow - Candidates UK wide can be considered Shape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, ...
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: Hybrid Working - travel to Glasgow and remote workingShape and lead our client's Contact Centre multi‑channel operations plan, setting a clear plan, leading operational effectiveness, driving productivity and challenging the status quo. Build high‑performing teams, develop capability, and create a positive, engaging culture that drives ...
The CompanySimpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.With over 30 years experience working in the Customer Services sector and over 220,000 sati...JBLK1_UKTJ
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: West Midlands - Hybrid working options available - Candidates UK wide can be consideredWe are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM delivery, ...
Contact Centre Operations Manager (Digital & Direct Operations Manager)Duration: 6-12 Months Rate: £650-£750 per day (Inside IR35 via umbrella)Location: West Midlands - Hybrid working options available (Candidates UK wide can be considered)We are seeking an accomplished UK based Contact Centre Operations Manager, to lead a large‑scale Insurance contact centre while progressing the next phase of a Target Operating Model (TOM).This role combines hands‑on operational leadership with TOM ...
Package Description: Contact Centre Team ManagerThe RoleBehind every safe patient outcome is a well-supported conversation.At IC24, our NHS 111 service depends on Health Advisors making the right decisions, at pace, under pressure - and the leaders who support them to do it well.Were looking for a Team Manager who understands that in a contact centre environment, leadership is constant. Its visibl...JBLK1_UKTJ
Product Manager - UC and Contact CentreLocation: RemoteSalary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services. Key ResponsibilitiesOwn and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutio...JBLK1_UKTJ
Operations & Parts Team Manager (Contact Centre Logistics) Weston-super-Mare (On-site) £28,789 - £35,000 (DOE) Permanent, Full-timeAbout the OrganisationThis is an opportunity to join a well-established national organisation operating within the specialist services, repairs and aftercare sector. The business partners with leading retailers, insurers and commercial clients to deliver end-to-end cus...JBLK1_UKTJ
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: Early JulyOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively ...
Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...