We are recruiting on behalf of a housing organisation for an experiencedComplaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and...JBLK1_UKTJ
CUSTOMER SERVICE ADVISOR – TALKE - £26,500 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team. The company offers exceptional ongoing training and career progression. With further major growth plans in place, this is the perfect time to get on board and be a key player in their success. Previous experience is preferred but if you are confident on the phone and have the passion ...
Governance and Compliance OfficerSalary: Starting salary £30,158 FTE Hours: 37 hours per week Monday to Thursday: 8:30am to 4:30pm Friday: 8:30am to 4:00pm (30-minute unpaid lunch break daily)Location: Poole, with travel to academies across the Trust as required. Governance Professional Opportunity within a Multi-Academy TrustOur client, a successful and growing Multi-Academy Trust, is seeking a highly organised and professional Governance Professional to join its Central Team and play a key ...
Kickstart your career with one of the UK’s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Collections Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you! * Salary - £26,520 * Location – Dearne Valley Office, Adwick Park, Rotherham S63 5NA * Permanent role – contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, ...
Customer Care CoordinatorLocation: Redditch (Office & Site Based)Salary: Up to £32,000 per annumFull Time, Monday to Friday Pertemps are delighted to be recruiting on behalf of a leading UK housebuilder for a Customer Care Coordinator to join their busy Customer Care team in Redditch.This is a fantastic opportunity to join a well-established business that designs and builds high-quality new homes across the UK. As the first point of contact for homeowners after they move into their new ...
Quality Assurance OfficerWe are working on behalf of a Global company dedicated to designing, manufacturing and marketing comprehensive solutions. They are committed to innovation and quality and are present in more than 40 countries.We are looking to hear from experience Quality Assurance Officers to join their team. This is a permanent role and will report to the Quality Director.Responsibilities Fulfilment of product inspections during the manufacturing process and at the end to ensure ...
Landlord Complaints InvestigatorLocation: East London - Hybrid Rate: £38.31 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 months Start Date: ASAP Working Hours: Full-time - 36 HoursRole SummaryThe successful candidate will manage Stage 2 Housing Management and Assets complaints, ensuring investigations are completed in line with agreed procedures, standards and timescales. You will be responsible for delivering high-quality, detailed responses focused on resolving ...
We’re currently recruiting for a Tenant Engagement Manager to join a small, forward-thinking housing association in Birmingham.This is a fantastic opportunity for an experienced customer/resident engagement professional to take ownership of a key function, lead a team and make a visible organisation-wide impact.The RoleYou’ll lead the organisation’s tenant engagement and complaints functions, ensuring resident feedback is listened to, acted upon and translated into meaningful service ...
We are currently seeking an experienced Disrepair Case Officer to join a busy Housing Repairs service within a South London Local Authority on an initial 5-month contract.The successful candidate will be responsible for managing a caseload of housing disrepair matters, helping to minimise the Council's exposure to legal action and ensuring cases are resolved efficiently and effectively.You will manage disrepair cases from initial complaint or threat of litigation through to resolution, working ...
Essential Duties and Respons To act as Contract Manager, ensuring the delivery of cost effective, value for money service whilst maintaining thespirit of partnership working.- To act as first point of contact for your contract dealing with any complaints that arise, attending properties withclient, completing QC work and attending their offices on a regular basis in order to build a good workingrelationship.- To ensure adequate records are completed correctly and kept to defend any legal cases ...
