Showing 1,121 Complaints Manager jobs

We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...

We are recruiting on behalf of a housing organisation for an experienced Complaints Officer to support the Assets Complaints function during a period of review.The principal focus of the role will be to lead on the management and collation of Housing Ombudsman information requests, while supporting the Assets Complaints Manager to ensure short-notice Housing Ombudsman Service ordered complaints and compliance actions are completed within required timescales.This is a varied and fast-paced role ...

AMJ Recruitment are looking for a Customer Escalations/Complaints Manager to join our valued Distribution Client based in Coventry, CV2.Pay Rate - £27000 + £100 per month attendance bonus = £28200 per annumShifts: Day Shifts (5 days out of 7) - 40 hours per week.Term - Permanent Start Date - ASAPExperience - Customer Complaints / Escalations Management experience is essentialKey Responsibilities C...JBLK1_UKTJ

We’re currently recruiting for an experienced Assets, Complaints & Ombudsman Coordinator to support a busy customer complaints function within a well-established housing organisation.This is a great opportunity for someone with a social housing complaints background, ideally with experience within repairs, assets or property services.This is a hybrid role, 2 days per week in the office and the rest can be worked from home, this would be after an induction period, usually 1-2 weeks or until ...

AMJ Recruitment are looking for a Customer Escalations/Complaints Manager to join our valued Distribution Client based in Coventry, CV2.Pay Rate - £27000 + £100 per month attendance bonus = £28200 per annumShifts: Day Shifts (5 days out of 7) - 40 hours per week.Term - Permanent Start Date - ASAPExperience - Customer Complaints / Escalations Management experience is essentialKey Responsibilities Customer Complaint Management ● Handle incoming customer complaints via telephone, email, and ...

Job Title: Customer Relationship Officer - Complaints SpecialismPay Rates: £21.53/hr (PAYE) | £29.01/hr (Umbrella)Start: ASAPLength: 3 Months Location: Hackney E8On Site - 5 Days a week in office We are seeking an adaptable Customer Relationship Officer to manage Stage 1 complaints and customer enquiries within a high-volume council setting. You will act as the crucial first point of contact, balancing multiple inbound communication channels while maintaining exceptional customer care ...

Customer Service & Order Fulfilment Specialist – Renewable EnergyBolton£27,500 Basic Plus bonus of between £2,500 - £4,000*** 1 YEAR FIXED TERM CONTRACTWould you like to build your career with a rapidly growing business at the heart of the renewable energy industry?We are recruiting for an established clean-energy company that supplies solar PV, battery storage and EV charging technology to customers across the UK and Europe. Backed by a successful international group with revenues exceeding...

Customer Experience CoordinatorLocation: Kent Contract: Temporary until April 2027 Hours: Full Time Rate: Up to £26 per hourThe OpportunityWe are currently recruiting for a Customer Experience Coordinator to join a Housing Association based in Kent on a temporary contract until March 2027.This role sits within the Customer Experience team and is focused on ensuring complaints are accurately logged, tracked and administered in line with the Housing Ombudsman Complaint Handling Code. Unlike a ...

BDS are currently recruiting for a Project Manager with a background in Complaints Management, ideally from the Public Sector but not essential.The main focus of the role is to provide clear ownership and leadership of projects, building strong relationships with stakeholders, and ensuring that change is delivered in a structured, well-governed way that achieves measurable business benefits.How you’ll do it* Leading projects ensuring delivery, quality standards and alignment to organisational ...

We’re currently recruiting for two Temporary Housing Complaints Administrators to join a busy customer-focused team within a well-established housing organisation.This is a great opportunity for an organised administrator who enjoys working in a fast-paced environment and is confident managing queries, information and competing priorities.This is a hybrid role, 2 days per week in the office and the rest can be worked from home, this would be after an induction period, usually 1-2 weeks or until ...