Contact Centre Manager / CX ManagerSalisbury£50,000 & BenefitsThe RoleThis is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement.You'll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance.What You'll Be DoingLead, coach, and develop Team Leaders and their teamsOwn and ...
Company ProfileCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.Job Title: Electrical Bias EngineerCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Call Centre Agent – Trade Mastermind (End-to-End B2B Sales)Location: Peterborough HQSalary: £30,000 base + uncapped commissionOTE: £45,000–£65,000+Bonuses: Ticket sales commission + attendance override bonusesPackage: Full sales training | Fast progression | Private healthcare | PensionJoin a High-Performance Sales Team at One of the UK’s Fastest-Growing Education CompaniesTrade Mastermind is the UK’s leading business education and coaching company for the construction industry. Founded by BBC ...
Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
Customer Service Advisor - Temporary to Permanent OpportunityLocation: Mansfield Hours: Monday to Friday, 8:30am - 5:30pm Start Date: 18th June Contract: Ongoing Temporary Assignment with Potential for Permanent EmploymentWe have an exciting opportunity for an experienced Customer Service Advisors to join a busy and friendly customer support team in Mansfield. This is a fantastic role for someone who enjoys helping customers and is looking for a position with no sales targets or cold ...
qJob Title: Call Center AgentReporting to: Branch ManagerPosition Type: Full-time/Part-timeMAIN PURPOSE OF role includes seeking friendly, enthusiastic, and professional CallCenter Agent to join our customer service team. The ideal candidate will beresponsible for managing outbound calls, assisting customers withinquiries regarding our products and services, and providing outstanding sup...JBLK1_UKTJ
We are actively looking for Team Leader for a growing call centre to join our client based in SwindonThis is a 12 months FTC with an opportunity to be extended for suitable candidatesKey Duties:* Line manage a team of Operators, providing day to day support and guidance* Run monthly 1 to 1s and keep performance and development plans up to date* Coach and quality check calls and emails, with clear feedback and actions* Monitor KPIs including service level, call abandonment, and call quality* ...
Are you an experienced B2C customer service provider with great communication skills looking for a great new role in the High Wycombe area?Our client, based near High Wycombe, is looking for a proactive and caring team player to join them as a Customer Service Executive to support their lovely database of clients. You would be responsible for delivering excellent customer service, building and maintaining relationships with customers, managing your own database of clients and contacting them ...
