Exciting Opportunity with a large Repairs Contractor Operations Team Leader to be based in SE London.This role will be a management position being responsible for a team of 5/6 Call Handlers (Housing/Repairs)Also overseeing 2 Scheduler and 1 x Admin Duties and ResponsibilitiesYou will manage a team of Customer Service Officers delivering excellent customer services to the public across a range of front line services and channels.You will work in conjunction with the Call Centre Manager to ...
We are seeking a highly organised and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes. This is a full-time position based in our office in Swindon.In this role, you will be working closely with other team members and departments (sales, finance, production, warehouse, technical) to ensure customer expectations are exceeded, sales targets are met, ...
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call. No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.Industry experience, Previous experience in call centre environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.Guidant Global ...
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call. No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.Industry experience, Previous experience in call centre environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.Guidant Global ...
Our client, who specialise in the transportation, delivery and storage of goods is looking for a Administrator to join their busy team. Excellent administration skills, accuracy and attention to detail are key as you will support HR and finance duties. This will be maternity cover for at least 9 months.Main dutiesSending out correspondence forms as requiredRaising invoices / Purchas OrdersReconciling invoices from sub-contractorsReconciling mileage claims made by employeesReceiving and dealing ...
Team Manager, £43ph, Independence & Access, HaringeyPertemps are recruiting for a qualified and experienced Team Manager to manage the First Response Team. The First Response Team is responsible for taking referrals from both professionals and members of the public. These referrals include but are not limited to requests for new strength-based assessments, OT, Safeguarding and Sensory referrals. The team manager will be responsible for overseeing the day-to-day operations of the call centre ...
Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team? We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you will be the first point of contact for our Mobile Network and insurance-based customers. No two calls are the same and you will be answering calls...
Customer Services Advisor Team Leader+ 6 months initial contract +On site in Newcastle+£15 - £20 ph Skills:+Contact Centre Experience+People Management+Banking / Financial ServicesWe are looking for a passionate and committed Team Supervisor to join our Customer Service Department. The role will suit someone who is ambitious and willing to embrace new challenges and love learning in a fast pace and challenging environment.The for the day to day management of a team of around 10 ...
Joshua Robert is working with a well-established client that are working with quite a few local authorities and housing associations across the North East. Middlesbrough Council are looking for a number of Customer Advisors to join their team on a temporary basis (circa 6 months). Purpose of the Post: Working within the Council’s Customer Centre, this post receives, records, and resolves customer contacts on the phone, face-to-face and online, playing a key role in delivering the Council’s...
We have an exciting opportunity to join us as a Repairs Helpline Operator. Our response team play a vital part in our life changing service, making a real difference to our customers by providing support and reassurance which helps people live life to the full in their place of choice. This is a part time, Fixed Term contract for 4 months.Please find the role shift pattern and pay details pattern: Weekend 15 hours wk 1 Sat & Sun 7am to 3pm Wk 2 Sat & Sun 9am to 5pmHours: 15 hours per ...
