Customer Service & Complaints AdministratorGateshead (Team Valley) | Office Based | Temp to Perm | Immediate StartAre you a confident customer service professional who enjoys resolving issues, managing multiple tasks and finding solutions for customers? We're recruiting for a Customer Service & Complaints Administrator to join a busy and supportive team in Gateshead.In this role, you'll handle customer calls and emails, deal with complaints relating to vehicle damage and re-cleans log ...
Customer Experience CoordinatorTemporary£19 UmbrellaKentHamilton Woods Associates are currently recruiting for a Customer Experience Coordinator to act as the first point of contact for complaints, manage customer feedback and enquiries, and support the delivery of a high-quality customer experience across all service areas.Duties and Responsibilities of the Customer Experience Co as the first point of contact for customer complaints, ensuring they are logged, acknowledged and progressed in ...
Location: BournemouthHours: 9 am to 5 pm Salary: £20.29 PAYEJob Type: TEMP Looking for a Environmental Health Officer to join our team, providing support on domestic nuisance casework including noise, light, odour, hoarding, drainage, and associated nuisance matters.You will be responsible for full case management - receiving allocated cases via our Civica system, investigating complaints, gathering evidence, and progressing cases through informal resolution or formal enforcement action where ...
Are you an organised administrator with excellent communication skills? Do you enjoy helping people, solving problems and making a positive difference? If so, we'd love to hear from you.We're looking for a Complaints Officer to join a busy team where you'll manage customer complaints from initial contact through to resolution. You'll work closely with colleagues across the organisation to ensure complaints are handled professionally, fairly and within agreed timescales, while helping to identify...
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values.PRINCIPAL ACCOUNTABILITIES:• Address, investigate and resolve all complaints promptly, meeting ...
We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities.Location: LondonContract: TemporaryPay Rate: £30.00 - £31.70 per hour PAYE ~ 300 per day UmbrellaWorking Pattern: HybridReporting to...
PA to assistant director required for our lcient, based in GlenfieldFull time, office based roleResponsibilities include: supporting diary and email management for the Assistant Directors and cover for Director PA, meeting support, picking up queries/complaints from customers, other depts, members and MP’s.Role Overview* To provide a full and confidential personal assistant and secretarial service to the Assistant Directors of Adults and Cultural Services.* To support members of the senior ...
Tenant Repairs Support OfficerContract: Temporary/Pilot Project Start: Mid-August Vacancies: 4I am recruiting four Tenant Repairs Support Officers to join a new resident-focused repairs pilot launching in early September.This role will provide dedicated advocacy and support to residents experiencing complex, prolonged or high-risk repairs issues. Acting as a named point of contact, you will manage cases from referral through to resolution, coordinate with repairs teams, contractors and other ...
A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service, while supporting and managing a team of officers.Location: LondonWorking Pattern: Hybrid – 3 days office-basedContract: TemporaryPay Rate: £31.50 – £32.59 per hourThe ...
Senior Allocations & Lettings OfficerLocation: Hybrid working — 3 days onsite and 2 days remoteContract: Initial 4-month contract, with a strong possibility of extensionStart date: 1st SeptemberRate: £32.59 PAYE or £42 UmbrellaTeam responsibility: Managing a small team of 5 officersAn award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing ...
