IMH Recruitment are currently seeking an experienced Customer Complaint Officer for our client based in Preston, PR4.This is a full-time temporary position for 6 months, based at Hutton Headquarters.Key Duties:* Manage customer complaints from receipt through to resolution.* Provide excellent customer service and keep customers updated throughout the complaints process.* Assess and investigate complaints in line with legislation, policies and procedures.* Prepare detailed reports and recommend ...
Service Controller???? Bristol | ???? Up to £30,000 + Benefits | PermanentAre you an organised scheduler, coordinator or service administrator who thrives in a fast-paced environment?We're looking for a Service Controller to become the hub of a busy service operation, coordinating engineers, managing customer enquiries and keeping everything running efficiently.What You'll Be Doing✅ Planning and scheduling engineers' daily workloads ✅ Responding to customer breakdowns and service requests ✅ ...
Are you an experienced complaints professional with a passion for delivering outstanding customer service and driving service improvements? This permanent Complaints Resolution Officer opportunity offers the chance to take ownership of a varied dispute caseload, work closely with tenants and operational teams, and ensure compliance with the Housing Ombudsman's Complaint Handling Code within a customer-focused housing organisation.Offering £31,000-£36,000 and flexible working, this is an ...
Customer Liaison OfficerLocation: HerefordContract: Full-Time | PermanentHours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pmAbout the RoleOur client is a well-established contractor delivering planned maintenance, refurbishment, retrofit and decarbonisation projects across the social housing sector.Due to continued growth, they are looking to recruit a Customer Liaison Officer to support projects across Hereford. This is an excellent opportunity for someone with strong customer ...
Customer Liaison OfficerLocation: LeedsContract: Full-Time | PermanentHours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pmAbout the RoleOur client is a well-established contractor delivering planned maintenance, refurbishment, retrofit and decarbonisation projects across the social housing sector.Due to continued growth, they are looking to recruit a Customer Liaison Officer to support projects across Leeds. This is an excellent opportunity for someone with strong customer ...
We are recruiting for a Housing Officer to join a well-established housing provider on a permanent basis.This is a hybrid working role, managing a housing patch across Telford. You'll be responsible for delivering a full range of tenancy management services, supporting residents, maintaining sustainable tenancies, and ensuring excellent customer service across your patch.The area benefits from very low levels of anti-social behaviour (ASB), allowing you to focus on proactive tenancy management ...
Customer Service Executive Start Date :October Salary: £27980 Rising to £32,185 PLUS fantastic Benefits which include :Incremental holiday allowance Great and encouraged progession Fantastic Training and ongoing support Contributory pension scheme Health Cash Plan High Street rewards scheme for yourself family and friends Free carparking Discounts on Products and services And many more ! Location: Portsmouth (Hybrid after success completion of probation )Hours: 40 hours per week, between ...
Outreach Executive Location: Stockton on TeesAbout the Role This is a proactive, customer-focused position where you will identify new opportunities, reconnect with dormant customers, follow up quotations and sample requests, and help ensure that every customer interaction adds value to their journey. Working closely with colleagues across Sales, Marketing and Customer Service, you will contribute to driving enquiry conversion, strengthening customer relationships and supporting business ...
Receptionist Manager - £32,000 ( Requires Driving License & Car) Flexibility is required for this role.Working Hours * 37 hours per week. * Shifts between 7:00am and 11:00pm. (7am-3pm & 3pm-11pm) * Including weekends (ocasional weekend off depedning on business need. 1 day a week 9am-5pm & 12pm-8pmAre you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Do you thrive in a fast paced environment and enjoy leading and developing a ...
Operations Co-ordinator Location: Ashford, FelthamSalary: £30,000 per annumHours: Monday to Friday, between 8:00am – 6:00pmOur client is looking for an Operations Co-ordinator to join their growing team. This is a fast-paced, hands-on role where you'll coordinate deliveries, installations and customer projects from start to finish, making sure everything runs like clockwork.No two days are the same, so if you enjoy variety, taking ownership and making a real impact, this could be the opportunity...
