Contact Centre Manager / CX ManagerSalisbury£50,000 & BenefitsThe RoleThis is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement.You'll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance.What You'll Be DoingLead, coach, and develop Team Leaders and their teamsOwn and ...
Team Leader - Customer ContactLocation: Beeston, Nottingham, NG9 1LA Contract: Permanent based on a 37.5hr week Salary Banding: £38,447 - £40,470We're looking for a motivated and experienced Team Leader to guide and inspire our Contact Centre team in delivering outstanding service to our customers.In this role, you'll be responsible for leading daily operations, managing performance, and driving continuous improvement, while ensuring an excellent customer experience across telephony and digital ...
Customer Service Advisor (Part-time)Warwick, Warwickshire £13.50 per hour + Excellent Benefits 20–22.5 hours per weekAre you passionate about delivering outstanding customer service? Looking for a part-time role that offers flexibility, work-life balance, and genuine career development opportunities?Working Pattern2 full days per week (Tuesday and Wednesday) plus another day of 5.5 to 7.5 hoursFree onsite parking and convenient location close to Warwick Parkway Railway StationBenefitsPrivate ...
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre.You'll operate at the highest level of architecture leadership - shaping strategy, influencing seni...JBLK1_UKTJ
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre.You'll operate at the highest level of architecture leadership - shaping strategy, influencing seni...JBLK1_UKTJ
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre.You'll operate at the highest level of architecture leadership - shaping strategy, influencing seni...JBLK1_UKTJ
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre.You'll operate at the highest level of architecture leadership - shaping strategy, influencing seni...JBLK1_UKTJ
Money Expert Dialler AnalystLocation: ChesterJob Type: Full-TimeSalary: £28,000£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-pace...JBLK1_UKTJ
As a Lead Technical Architect, you'll join DWP Digital's Digital Channels team, leading the architecture design behind our Digital Channels Contact Centre (DC3). This is a critical transformation programme moving from traditional voice-based services to a fully integrated omni-channel contact centre.You'll operate at the highest level of architecture leadership - shaping strategy, influencing seni...JBLK1_UKTJ
FRENCH SELECTION (FS)French speaking Reservations CoordinatorLocation: LondonSalary: Circa £29,000 per annum plus lunch voucher and great benefitsRef: 4313RF1To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1The company: A well-established luxury hotel chain with a presence throughout the UK and globallyMain duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest ...
