Showing 294 Permanent Contact Centre Manager jobs

Customer Service SpecialistDepartment: Customer Contact CentreReports to: Contact Centre ManagerLocation: Office basedHours: Typically 08:00–17:00, 5 days per week. Saturday working may be required.Role OverviewAt Panda, we value waste. We are looking for a Customer Service Specialist to join our Customer Contact Centre team.This role is the first point of contact for customers who get in touch with Panda by phone, email and Live Chat. You will help customers with queries about their waste ...

Head of Lead Generation Call Centre Derby - Office Based Salary Negotiable + Bonus Scheme | Permanent SF Partners are working exclusively with a fast-growing legal services business specialising in Wills, LPAs, Probate and Estate Planning to recruit a Head of Lead Generation Call Centre. This is a senior leadership role responsible for a 35-person outbound contact centre that drives appointments into the firm's branch network. The function works warm, high-intent data sets including existing ...

know the role as a Supervisor, but you may know it as a Team Leader.  You’ll be an important part of our Contact Centre, leading a team of Customer Service Representatives, ensuring high quality service is always provided to our clients and customers.  You’ll need to demonstrate excellent customer service skills and a positive, flexible attitude.The successful candidate must have previous, demonstrable supervisory / team leader experience to be successful in this role, hopefully that’s within ...

Centre AdministratorTHE ROLEProvide first line support to the Centre Management Team and be the first point of contact for the Retail Centre and its associated building’s occupiers and stakeholders. The role is based in didcot and parking can be provided free on site - Office hours are Monday to Friday 9.00am - 5.30pmThis is a diverse and varied role which will bring you into contact with a wide variety of internal and external stakeholders and requires proficiency across a large number of ...

Customer Support AgentLocation: Hybrid – KilmarnockSalary: £26,000 per annumHours: Monday – Friday, 8am – 5pmPertemps are currently recruiting for Customer Support Agents to join a growing and supportive organisation based in Kilmarnock. This is an excellent opportunity for individuals who are passionate about customer service and want to make a real difference in people’s lives every single day.This is not your average contact centre role. You’ll be supporting customers who may be facing ...

Billing Analyst£28,000 - £31,000Manchester City CentreHybrid WorkingMy client are a leading international firm based in Manchester City Centre who are looking for a Billing Analyst to join their team.As a Billing Analyst your duties will include:* Work closely with wider finance and e-billing team* Calculation of proposed billing amounts* Draft and facilitate approval of invoices* Manage all complex bill reconciliations and calculations* Main point of contact for all billing-related enquiries* ...

Role: HR Business PartnerLocation: South Tyneside (fully on site)Salary: Up to £50,000 + bonus + benefitsHours: Mon-Fri (no weekends or Bank HolidaysI am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas - outbound sales - during a pivotal period of transformation. This is an organisation that's "flying the plane while changing the engines" - and you'll be right at the heart of it, driving ...

Advancing People Multilingual - Recruitment Specialists are now recruiting for a French speaking Reservations Coordinator to join a Luxury Hotel Group who have a European Head Office based in London. As a Reservations Specialist you will be responsible managing guests' phone calls and email enquiries for all hotels within the Group. Listening to guests needs and being able to address them with the most suitable options and solutions.Reservations specialists are the gems of our clients global ...

Parts Team Manager - Weston-super-Mare - Up to £35,000paCareer Development & Excellent BenefitsWe're recruiting for a Parts Team Manager in Weston-super-Mare to join a busy contact centre-led operation focused on delivering an outstanding customer journey through effective workflow, supplier coordination, and parts management.As a Parts Team Manager, you'll combine strong people leadership with data-driven decision making, helping to improve operational performance while supporting and ...

TPS Parts Sales ExecutiveWho are TPS?TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our ...