The CompanySimpler Law is one of the countrys award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date.With over 30 years experience working in the Customer Services sector and over 220,000 sati...JBLK1_UKTJ
Product Manager - UC and Contact CentreLocation: RemoteSalary: £60k Role Profile We are seeking an experienced and commercially driven Unified Communications & Contact Centre Product Manager to lead the strategy, development, and growth of a portfolio spanning UCaaS, CCaaS, SIP, and voice services. Key ResponsibilitiesOwn and develop the product roadmap across UCaaS, CCaaS, SIP, and voice solutio...JBLK1_UKTJ
Vacancy – Fleet Service Advisor ( Contact Centre)Location - AlfretonSalary - £25,692 plus great career progression, you only work for half of the year!Working hours – 4 days on 4 days off, Rotating Shifts 5:30-4:30/ 1pm till midnight Do you want to work for only half the year! Working for as well-established Fleet Management company, one who prides itself on staff retention, progression, and training?My client is looking for someone to hit the ground running with being a Fleet Service advisor ...
Role: Call Centre Team LeaderLocation: Wythenshawe (office based)Term: Full Time, PermanentContract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekendsSalary: £30,000 - £33000 DOE + benefitsCCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition ...
Contact Centre Manager / CX ManagerSalisbury£50,000 & BenefitsThe RoleThis is a fantastic opportunity to lead a contact centre operation of around 50 advisors, driving performance, shaping customer experience, and embedding a culture of continuous improvement.You'll lead a team of Team Leaders, alongside Quality and Project functions, ensuring consistent delivery of excellent service and operational performance.What You'll Be DoingLead, coach, and develop Team Leaders and their teamsOwn and ...
Money Expert – Dialler AnalystLocation: Chester Job Type: Full-Time Salary: £28,000–£30,000 DOEMoney Expert is an independent comparison business looking for a Dialler Analyst to join our team. Reporting to the Dialler Manager, you'll optimise dialler performance across our contact centre, working closely with Team Managers, Operations Managers, and Contact Centre Managers.Why Join Us?Join a fast-paced, collaborative environment where your insights directly influence campaign performance, agent ...
Are you a proactive sales professional with a technical mindset? How about joining the team at this global engineering firm, working in B2B sales and customer account management.Working within a well-established, busy contact centre on the outskirts of BRISTOL, you will be the primary point of contact for a diverse customer base of SME's and large enterprise clients.This is not just an order-taking role; it is a proactive, relationship-driven position where you will identify growth opportunities...
An opportunity has arisen for a Shopping Centre Manager to join a well-established company managing shopping centres, specialising in retail asset management, leasing, and operations.As a Shopping Centre Manager, you will lead the day-to-day management of the centre, driving operational standards, commercial performance, and team effectiveness.This role offers a salary range of £60,000 - £80,000 and benefits.You will be responsible the smooth daily operation of the shopping centreLeading, ...
Contracts ManagerOur client is a specialist contractor operating across complex construction environments, delivering project management, logistics, and site support solutions on some of the most technically challenging developments in the UK and Europe. With a strong reputation in the market for operational excellence, client service, and successful project delivery, they are continuing to expand their already prominent presence within the rapidly growing Data Centre sector.Due to continued ...
Barchester's Customer Experience team are looking for a detail-driven Customer Service Executive to lead the optimisation of our telephony systems and elevate quality across our contact centre and customer journey. Remote working from home with regular team meetings at our contact centre in Newcastle. Daily role will include data analysis to identify trends and opportunities to drive IVR performance.In this role, you'll take ownership of our telephony platforms, ensuring they are configured, ...
