Providor Call Centre ManagerEllandHere at Providor, we are a leading provider of Smart Metering services across the UK and currently have an opening for a Call Centre Manager position on a full-time basis.The Role / primary purpose of a Call Centre Manager is to oversee daily operations, ensuring the organisation meets service goals and maintains high customer satisfaction. This role drives efficiency, performance, and customer service excellence. Key purposes of a Call Centre Manager , the ...
About the RoleAre you a natural or aspiring leader? Hold a wealth of customer-focussed experience you are keen to apply to your next dynamic role? Motivated to drive the success of a service-driven, passionate team?Our Holiday Experience Team have the opportunity for their newest Manager totake up their latest career challenge within a leading name in holiday industry.In return for your hard-work,...JBLK1_UKTJ
Sayjo Recruitment Ltd are acting on behalf of a client to recruit aCall Centre Managerfor a busy contact centre in Elland, HX5Managing 100+ contact centre agents with the assistance of 5 team leaders.Purpose of the Role/Role primary purpose of a Call Centre Manager is to oversee and manage the daily operations of a call centre, ensuring that the company meets its service goals and maintains high levels of customer satisfaction. This role is critical in driving efficiency, performance, and ...
Contact Centre Team Manager - Financial Services/Equity Release£30,000 - £35,000 basic salary + bonus OTE £40kOne of IT Bods leading clients is a Financial Services company that specialises in advising customers aged 55+ in later life mortgages. Their rapidly growing business has opportunities for enthusiastic, engaging people who want to develop their career in Financial Services.This is a fantastic opportunity to build a career with an established, progressive company in an expanding ...
JOB TITLE: Senior Head of HR Contact CentreLOCATION: CoventrySALARY: £65,000 + £5K car allowanceAre you an ambitious HR Manager who has managed a team and is looking for a new challenge?We are searching for the right person to head up a large team of HR Advisors.The advisors are answering general HR queries from a huge variety of businesses.You will be:* Helping manage Consultant workloads. * Managing consultants' performance within a contact centre environment.* Driving the coaching initiative ...
Customer Care Call AdvisorNewcastle, NE12 8BUSalary: Starting £22,500 basic increasing to £24,500 with role progression. Role includes uncapped commission (up to £50,000 OTE)Working Hours: 37.5 hours per weekShift Pattern: Monday to Friday between 9am until 5:30pmHolidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' serviceVerisure are currently hiring Retentions Advisors to join our customer care team in Quorum Business Park, Newcastle. You will be ...
Our client, based in South Cambridge, is looking for a Client Services Coordinator to join their friendly team. Working on site with the Centre Manager, the role will cover a variety of office activities. This is a full time, permanent position.Responsibilities will include: * Reception: Meeting and greeting visitors, post and couriers, answering calls and emails * Customer Service: Client support * Sales: To both existing and potential clients * Facilities and building management * ...
Customer Experience ManagerIndustry: Finance / Mortgage / Banking (Experience Desired.)We are looking for a highly motivated and dynamic individual to join our team as a Customer Experience Manager. This is a newly created role aimed at enhancing the efficiency and effectiveness of our Client Relationship Managers (CRMs) while driving sales performance.Key Responsibilities:* Manage CRMs in the East Region: Oversee the CRMs in the Edinburgh region, ensuring they are aligned with the company's ...
Customer Service Administrator Based at: Mold Service Centre CH7 1JRSalary : £11.50 phPermanent, Full Time Monday – FridayJob provide the Operations Manager with a high level of call taking activity and data entry within the Call Centre customer service department, serving the community in partnership with the NHS.Key Respons the telephone in a high activity call centre environment whilst obtaining and verifying information from the client and inputting ...
Sales Team Manager - Call Centre - Crewe - Permanent - £35,000 basic + OTE £55,000About the are proud to be working with a fast growing and award winning Tech business based in the heart of Crewe in brand new offices with an amazing environment. Due to their ongoing success in the UK, we are on the hunt to recruit a Call Centre Sales Team Manager to take the reigns of their high performing B2B sales team in CreweAbout what's in it for you:* Amazing offices in Crewe, close to public transport ...