Customer Experience AdvisorPayrate: £12.71 per hr. via PAYEContract Length - ASAP to until 31st Dec 2026Location: WS11, Norton Canes, Cannock, UKWorking Pattern: Fully Onsite - 40hr. per week (8:30 - 17:00) respond professionally and efficiently to all inbound customer inquiries. The Customer Experience Advisor must ensure 100% customer satisfaction with regards to rates, service and invoice queries, as well as the handling of service failures consistent with Client performance ...
Our client, a global financial organisation, is urgently seeking an AI Engineer to join a high‑impact, innovation team within the Enterprise Line of Business (LoB) AI & Automation programme.This is a build‑first, fast‑moving role designed for someone who thrives in autonomy, iterates quickly, and enjoys putting working prototypes into the hands of real users. You will explore frontier AI tools, test new technologies, and convert early‑stage ideas into validated pilots that deliver measurable...
We are currently recruiting for an experienced Amazon Connect Architect to support the design and delivery of enterprise-scale, cloud-based contact centre solutions.The successful candidate will own the Amazon Connect solution architecture, covering voice routing, contact flows, IVR, agent experience, integrations, security, resilience and analytics.Location: Edinburgh – Hybrid, 2 days onsiteContract: 6–12 monthsKey Skills & Experience* Strong hands-on Amazon Connect architecture experience*...
Contract Cloud Data Platform Specialist6-Month Contract | SC Clearance (Current, Lapsed or Eligible)Hybrid working (2 days p/week onsite near Cardiff for the first month then 1 day onsite p/month thereafter) Budgets are tight at £400 - £450 p/day but this has been determined as Outside IR35 if that helps (we can still pay through an umbrella of course if you prefer that) We're recruiting a Cloud Data Platform Specialist to support the operation, administration and ongoing development of a modern...
Business Analyst | IT Change & Transformation (Contract) Pay Rate: £(Apply online only) per day, Inside IR35 (Umbrella) Working Patterns: 2 days on-site p/w in Exeter Duration: 6 months initially, extension likely Team: IT Change (enterprise, systems, business) Description: Opus are seeking an experienced Change & Transformation BA to support on multiple Waterfall projects and initiatives. The successful candidate will work across multiple business and technology change ...
AI Innovation Lab EngineerRole: AI Innovation Lab EngineerDomain: Global Financial ServicesType: Contract, Daily RateDuration: 6 Months (Initial Duration) Start: ASAPLocation: London (Hybrid)Pay Rate: £450 - £480 per daySpecialism(s): AI Strategy, Artificial Intelligence, Generative AI, Machine Learning, Large Language Models (LLMs), AI Agents, Conversational AI, Intelligent Automation, Robotic Process Automation (RPA), Data Science, Data Analytics, Predictive Analytics, Natural Language ...
Marketing Lead - Southern Europe | Cybersecurity / B2B TechnologyThe OpportunityWe are recruiting a Marketing Lead to own integrated regional marketing strategy and execution across Southern Europe for a leading enterprise cybersecurity business. This is a strategic, hands-on role focused on demand generation, pipeline acceleration, Account-Based Marketing (ABM), customer growth and partner marketing across multiple markets.The RoleYou will act as the key marketing partner to regional sales ...
Customer Care Specialist - Fixed Term Contract Location: Redditch, WorcestershireHours: Full-time, Monday to Friday 9am to 5pmSalary: £26,000 per annum plus 15% Annual Bonus (paid in April 2027)Contract: Fixed Term Contract until April 2027OverviewWe are pleased to be recruiting for a Customer Care Specialist to join a busy and professional customer care team on a Fixed Term Contract basis. This role sits at the heart of service delivery, supporting customers through every stage of their journey...
