Director of Customer Support Operations (Interim 12mth fixed term contract) Electricals - B2B/B2Cc£130,000pa + generous bonus and benefits West MidlandsManufacturer of category-leading products, with strong brand equity and ambitious expansion plans, looking to appoint a visionary customer support champion to transform their UK and European customer service and support operations. This is a rare blank sheet opportunity to reimagine, restructure and deliver a best-in-class B2B2C customer ...
Complaints & Information Manager – Hackney CouncilFox Morris Group are working to recruit a Complaints & Information ManagerPurpose of the job● Manage the operational delivery of all Children Act complaints, corporate complaints, information requests (including FOI/SARs), and Local Government and Social Care Ombudsman (LGSCO) enquiries in the Children & Education Directorate. The post-holder will ensure service delivery meets statutory deadlines and quality standards, while ...
About UsWest Dean is truly distinctive. We bring together internationally recognised education across arts, craft, conservation, design, and horticulture, delivered across our campuses in Sussex and Bloomsbury, London. Alongside this, we steward an historic estate and gardens that welcome tens of thousands of visitors each year, as well as the remarkable legacy and collections of our founder, Edward James.We are now advancing an ambitious strategy to 2031, designed to focus our priorities and ...
CMA Recruitment Group is partnering exclusively with a well-established, private equity-backed healthcare organisation that has built a strong reputation for delivering specialist care services across the UK. Operating across a growing network of sites, the business supports individuals with complex needs and continues to expand through a combination of organic growth and investment.This interim Financial Controller position has been created to provide experienced leadership to the finance ...
Senior Transition & Transformation DirectorSC Cleared | Contract | Hybrid LondonWe are seeking an experienced Senior Transition & Transformation Director to lead a major enterprise transformation programme within UK policing.This high-profile role will drive the delivery of a new operating model across HR, Finance, Payroll, Recruitment, and Workforce Management, supported by Oracle Fusion, SaaS solutions, and a Business Process Outsourcing (BPO) model.Key ResponsibilitiesLead end-to-end ...
Location: London preferred (Bristol / Manchester considered with weekly London attendance) | HybridContract: 9 months (potential extension)Clearance: BPSS + SC eligible (active/lapsed SC desirable)OverviewWe are seeking an experienced Communications & Stakeholder Engagement Lead to join a high-profile government digital transformation programme. This role will lead strategic communications and stakeholder engagement activity across a complex, fast-paced environment, requiring strong ...
Technology Transformation Director (Target Operating Model)• Rate: Outside IR35 – reflective of seniority and strategic scope• Duration: 12-month contract• Location: Hybrid (London / City)OverviewA leading consulting organisation is seeking an accomplished Technology Transformation Director to lead a major Target Operating Model (TOM) transformation within a complex enterprise environment. This is a high-profile engagement focused on redefining the structure, governance, capabilities, and ...
Interim Assistant Director of Adult Social Care 3–6 month contract | Immediate start £700–£800 per day (umbrella) Inside IR35 (via umbrella) Hybrid working – 2 days on siteCVs are being reviewed immediately with interviews taking place week commencing 22 June 2026.Are you ready to step into a pivotal senior leadership role where your impact will be felt from day one? As an Assistant Director of Adult Social Care, you will take ownership of operational services, influence transformation, and ...
One of my local government clients is seeking a Finance Administrator to support the Financial Assessment operational support team within the Resources Directorate.In this role, you will work as part of a busy operational support team, handling post, emails and documentation relating to the Financial Assessment and Income and Debt teams. You will collaborate closely with colleagues across the Council to enhance customer experience and improve service efficiency.You will be joining a supportive, ...
Service Design and Transformation Manager - 6 month contract - TelecomsReading (2 days/week in office)The Service Design and Transformation Manager plays a key role within the Operational Services directorate, responsible for designing and delivering changes to the Shared Operations service that underpins network performance for the shareholders.Working across the Company and shareholder organisations, this role ensures that evolving service requirements are translated into clear, effective, and...
