Company: Retail CompanyPosition: IT Service Delivery ManagerContract: 1-year fixed term contractLocation: London or Amsterdam (Hybrid)Salary: 55,000 – 70,000 GBP + 10% BonusJob respons Service Desk & Incident Management* L1 triage & ownership: Act as regional L1 triage layer — validate severity/impact, capture data and route incidents to the correct resolver group, keeping knowledge and control within future autonomy.* Major incident management: Coordinate major incidents end-to-end ...
IT Configuration AdministratorLocation: Dunstable - Hybrid, 3 days office / 2 days home Duration: 2 months initial contractPay Rate: £250 Per Day Inside IR35The RoleI am working with a longstanding client who are one of the world's largest and most well known solutions companies. Amongst their customers is one of the UK's biggest hospitality businesses and they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service ...
We are looking for an experienced Senior Service Architect to join a major UK public sector digital programme on an initial 6-month contract.ROLE DETAILS: * Senior Service Architect * 6-month contract * Hybrid - UK-wide * Remote working may be considered * Inside IR35 * £600 per day Umbrella / £440.13 per day PAYE * Microsoft Teams interview * ASAP start * 1 position availableSECURITY CLEARANCE: * SC clearance eligibility is REQUIRED to be eligible for the role * Active SC clearance is STRONGLY ...
JOB ADVERT - Service Desk Analyst Job Title: Service Desk Analyst Location: Portsmouth Security Clearance: SC (or ability to obtain)We are looking for a customer-focused Service Desk Analyst to join our IT Service Management function supporting a secure MOD private cloud environment. This role is ideal for individuals with experience in Service Desk Analyst/Service Operations who are looking to grow their capabilities within an ITIL 4-aligned setting. Working as part of a dedicated service ...
Problem Manager - Active SC required£640 per day (Inside IR35) | Fully Remote | 4-6-Month ContractOverviewWe are seeking an experienced Problem Manager to join a large-scale enterprise programme. This role will be responsible for owning and driving the end-to-end Problem Management process, identifying the root causes of major and recurring incidents, and implementing long-term solutions to improve service stability and performance.Due to project requirements, applicants must be British citizens...
IT Service Desk Team LeaderLocation: FarehamContract: Up to 6 monthsRole: IT Support / Service DeliveryAbout the RoleWe are looking for an experienced IT Service Desk Team Leader to manage day-to-day operations for a household-name global retail brand. You will balance hands-on technical escalation with hands-off team management to deliver high-quality support and maintain key service levels.Key R...JBLK1_UKTJ
Mac IT Support Engineer – CambridgeLocation: Cambridge – 5 days onsiteStart: ASAPWe are looking for a Mac-focused Desktop Support Engineer to join our customer's IT team in Cambridge on an initial 3-month contract.The environment is approximately 90% Mac / 10% Windows, so strong hands-on Mac/macOS support experience is essential.Key ResponsibilitiesProvide 1st/2nd line desktop support, primarily for Mac usersManage and resolve tickets through the IT service deskProvide face-to-face and walk-up ...
Desktop Support Engineer – (Mac Focused)Location: London – 5 days onsite Contract: 3 months IR35: Inside IR35 Start: ASAPWe are currently looking for a Desktop Support Engineer with a strong Mac focus to join our customer's IT team in London on an initial 3-month contract.This is a great opportunity for a technically capable Desktop Support Engineer who has a good foundation in IT support, strong Mac experience and, importantly, excellent people skills.The RoleYou will provide day-to-day desktop...
2nd Line IT Support Location: On site at the office in the City of London Rate: £225-£250 per day outside of IR35Type: 3-month contract (could potentially extend)Schedule: Monday - Friday, 5 days in the office per weekI'm seeking an experienced, technically minded, and reliable 2nd Line IT Support professional to work for my client, a legal tech consultancy.Your role as 2nd Line IT Support You will support the timely onboarding, deployment, and IT setup for new hires (both software and ...
Your new company I'm looking for a Capacity Manager who ideally has public sector experience. My role requires someone with active SC Clearance and anyone without it will not be considered. The role is £620 per day inside scope of IR35. This is a 4-6 month contract. Your new role Capacity ManagerPurposeEnsure sufficient IT service capacity is available to meet current and forecast business demand while minimizing the risk of service degradation or outages.Key ResponsibilitiesMonitor service, ...
