Service Improvement Advocate ???????? Exeter, Weston-super-Mare or Tolvaddon (Hybrid Working)???? £33,163 per annum???? 37 hours per week, Monday–Friday???? Fixed-Term Contract until February 2027Do you have experience handling customer complaints and a passion for improving services? We're looking for a Service Improvement Advocate to help drive positive change by resolving complex customer issues and using feedback to improve service delivery.Key Responsibilities:✔️ Manage customer feedback, ...
Customer Services & Business Support Officer - Parking Location: Edinburgh Pay Rate: £15 - £18 PAYE (depending on experience)The Role We are seeking an experienced Customer Services and Business Support Officer to provide additional support during the implementation of a new Parking Management Programme. The programme has generated a significant increase in customer enquiries, complaints, parking permit applications and requests for information. The successful candidate will help manage ...
Customer Feedback Co-ordinatorDidsbury, Manchester£33,056 pro rataFTC - March 2027You’ll act as the main contact for customers wishing to pass on feedback and will oversee, record, investigate and respond to complaint cases received by the Group. The role involves liaising between the customer and service teams, ensuring that all customers are treated fairly and the appropriate remedies and resolutions are agreed in line with the Customer Feedback policy, the Housing Ombudsman Complaints ...
Customer Service Representatives - Call Centre EnvironmentNewcastle£rate per hour dependent on relevant experienceStart date: End SeptemberOur client based in Newcastle is seeking Customer Service Representatives for a 6 month period working in their Newcastle contact centre servicing a well known high street bank. There is high likelihood of permanent employment after the initial 6 month term.The ideal candidate will be happy to be on the phone and will love talking to people and proactively ...
Customer Service AdvisorOur client based in Rainham, Essex is looking to recruit an experienced customer services advisor.General overview: -Responsible for managing customer relationships, generating quotations, processing orders, and supporting the external sales team. This role focuses on delivering excellent customer service while driving revenue growth within the company.Principle duties: -• Act as the primary point of contact for customers via phone and email• Prepare and follow up on ...
Aftercare Officer (18-FTC)WatfordSalary: £26,650 - £30,000Full Time - 37 hours per weekFixed Term Contract – 18 MonthsAt Chime Housing, we are committed to delivering high-quality homes and excellent customer experiences. We’re looking for an Aftercare Officer to join our Development Team and play a key role in supporting customers through the final stages of their home journey.Introduction to the roleYou’ll help ensure a smooth handover process and provide a responsive and customer-focused ...
Housing Officer (Fixed-Term Maternity Cover)Salary: £41,349 per annumLocation: Hemel Hempstead, HertfordshireHours: 35 hours per week, Monday to Friday, 9:00am to 5:00pmContract: Fixed-Term Contract (November 2026 to November 2027)Make a Difference in HousingAt Hightown Housing Association, we believe everyone deserves a safe, secure home and the support they need to thrive. As a charitable housing association managing more than 9,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and...
Financial Inclusion OfficerSalary: £41,349 per annumLocation: Hemel HempsteadHours: Monday to Friday, 9:00am to 5:00pm (1-hour unpaid lunch break)Fixed Term Contract - Until 09/08/2027Make a real difference to people's livesAt Hightown Housing Association, we believe everyone should have a home and the support they need to thrive. As a charitable housing association managing more than 9,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire, we are committed to helping ...
Workspaces Lead (Safety, Health & Assurance)Sheffield£34,339 per annum12 Months Fixed Term Contract, Full Time (37 hours per week)Closing Date: Sunday 16th August 2026 at midnightInterview Date: Tuesday 25th August 2026We have an exciting opportunity for an experienced and motivated Workspaces Lead (Maternity Cover) to join our Safety, Health, Assurance and Workspaces team at South Yorkshire Housing Association, based within the Sheffield City Centre.The role is an important part of the head...
Debt Recovery SpecialistLocation: BracknellSalary: £20.59 P/HHours: full-time, Monday to Friday - 9am to 5pm Contract: this is a fixed-term contract for a 3 months initially, with potential to remain on an extended basis. We are currently recruiting for a Debt Recovery Specialist to join a busy customer-focused team based in Bracknell.You will be responsible for supporting customers who are experiencing financial difficulties, working with them to understand their circumstances and agree ...
