Job title Customer Experience Manager Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Service Director Responsible for staff Currently 22FTE across the Customer Care Department About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The...JBLK1_UKTJ
Help shape exceptional customer experiences that build trust and drive continuous improvementWe are looking for a Customer Experience Manager to join our team, supporting the delivery of a consistent, high-quality customer journey across all channels.This is a pivotal role responsible for combining hands-on customer support, insight-driven analysis, and operational improvement to enhance the overall customer experience. You will work closely with the Head of Customer Experience and ...
Our client, a reputable franchise-approved car dealership based in Gloucester, is seeking a highly capable Customer Experience Manager to join their aftersales team. This is an excellent opportunity for an experienced professional to lead service reception operations, enhance customer satisfaction, and contribute to the dealership’s overall performance. to £34,000 basic salary (negotiable based on experience)OTE of approximately £40,00023 days annual leave plus bank holidays, increasing with ...
About the CompanyOur client is a globally recognised leader in the design and manufacture of high-performance heat exchange units and cooling modules, based in Shipley, West Yorkshire. A prominent supplier to major OEMs across the off-highway construction, agricultural, and engine power markets, they operate with full research, design, and development facilities on site.As part of a wider multi-billion dollar global group, they combine the resources and scale of a world-class organisation with ...
Customer Engagement Manager | Remote/Hybrid | £65,000 DOEIf you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers to help them get real, measurable value from a sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer...
Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE.Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV.Opportunity to join one of the UK’s fastest-growing AI companies, doing meaningful work with customers across sectors like NHS, public sector, charities, housing, and frontline...
Customer Services ManagerPermanent | Full-TimeA fantastic opportunity has arisen for an experienced Customer Services Manager to lead the day‑to‑day coordination of facilities and service delivery across a busy, complex campus environment.You’ll be the central point of contact for all customer service activity, ensuring enquiries, reactive tasks and service requests are handled quickly, accurately and professionally. This role is perfect for someone who thrives in a fast‑paced operational ...
New Homes Sales AdvisorThursday to Monday | 9:45am – 5:00pm | Every Weekend Required Tuesday & Wednesday OffWe are recruiting on behalf of our client for an experienced New Homes Sales Advisor to join an exciting new development launching this summer in Colchester.This is a fantastic opportunity to take full ownership of a single-manned development, giving you complete responsibility for driving sales performance, building a strong pipeline of prospective purchasers, and managing the ...
Business Development Manager Maritime, Logistics & Bulk Materials Sector Barrow Upon Humber, Humberside £45,000 - £55,000 per annum + £4,500 Car Allowance & Bonus Monday – Friday, 8am – 5pm An exciting opportunity has arisen for an experienced Business Development Manager to join a leading bulk terminal operation in New Holland, Humberside. This role offers the chance to drive commercial growth across a diverse portfolio of bulk handling, logistics and terminal services, whilst ...
Import Logistics OperatorSea & Road Freight ForwarderLiverpool City Centre (Hybrid Working) £26,000 - £34,000 DOE + Bonus & Dividend Scheme Monday – Friday, 8:30am – 5pm An employee-owned, well-established freight forwarding business is looking to recruit an Import Logistics Operator to join its growing Liverpool team.Based in the prestigious Cotton Exchange, this is an excellent opportunity for an experienced import professional who enjoys managing shipments from start to finish and ...
