Showing 203 Contract Complaints Manager jobs

Customer Resolution OfficerWaterfront Point, WidnesFull-Time, Fixed Term ContractHere at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation.Hours: 37 hours per week (Monday - Friday)Duration: Fixed Term (until January 2027)What Youll Do:Support and manage customer complaints, ensuring they are logged, investigated and resolved with...JBLK1_UKTJ

Job Title: Complaints HandlerLocation: Stoke Poges - Hybrid 2 Days onsite per weekContract Length: 12 monthsStart Date: ASAPRandstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is proud to be partnering with a dynamic and innovative organisation at the forefront of Technology. We are currently recruiting for a Complaints Handler to join their world-class team. This is an initial 12 Month Contract working 2 days per week in the Stoke Poges office, moving to Ditton Park ...

Job Tpe: Executive Enquiries Lead (x2) Location: Pitsea, Basildon, Essex Contract: Temporary (29/06/2026 - 29/09/2026) Hours: 35 hours per week (7 hours per day, 5 days per week) Pay: £14.34 per day Start Date: Monday 29 June 2026 End Date: Tuesday 29 September 2026   Role Purpose We are seeking two Executive Enquiries Advisors to manage and respond to escalated complaints and enquiries received via the CEO's office, MPs, and Councillors. You will ensure all cases are handled efficiently, ...

Environmental Health OfficerBradford | Hybrid Working Available Rate: £65 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: ASAP Working Hours: 37 Hours per WeekThe RoleThis role will involve delivering a wide range of Environmental Health and Housing functions, ensuring compliance with legislation and promoting safe, healthy living and working environments across residential, commercial, and industrial settings.You will be responsible for managing ...

An opportunity has arisen for a Parking Representations and Appeals Officer to join a client in London on contract basis. You will be responsible for investigating parking appeals and representations, enforcing PCN's (penalty charge notices) where applicable and managing statutory and non-statutory complaints. Other duties include handling telephone queries, carrying out site visits, providing specialist parking advice and assisting the parking enforcement contractor with any issues or problems....

Step into a rewarding temporary contract role offering a competitive hourly rate and hybrid working, supporting a busy customer experience function within the housing sector. This Complaints Officer position gives you the opportunity to manage and resolve customer complaints end-to-end, ensuring fair outcomes, regulatory compliance, and a high standard of customer service, all while working in a supportive and collaborative environment focused on continuous improvement.I’d love to hear from ...

As a Complaint Handler, you will play a key role in supporting customers through what can often be a challenging time, helping to resolve concerns and deliver fair, balanced outcomes. You’ll speak directly with customers to fully understand each situation, carefully capture the details on the bank’s systems, and carry out a thorough review of the facts whilst ensuring any compensation is accurately assessed. This is a fantastic opportunity to join a leading UK bank, build your financial services...

of my local government clients is seeking a Complaint Service Improvement Officer to support the Community Services Directorate. This role is responsible for managing customer complaints, MP and Member enquiries, statutory requests, and leading service improvement initiatives across the department.Key Responsibilities: * Handle all customer complaints, MP enquiries, Member enquiries and statutory enquiries including FOI, EIR and Data Protection requests. * Lead and initiate service ...

Executive Enquiries AdvisorHousing AssociationHybrid£14.34phContractFull timeThe roleTo manage and respond to escalated complaints and enquiries sent to the CEO’s office or raised by MPs and Councillors, ensuring these are resolved efficiently and in compliance with the Housing Ombudsman Complaint Handling Code.Key Respons escalated complaints and enquiries from the CEO’s office, MPs, and Councillors.Ensure all escalated issues are resolved promptly and in compliance with the Housing Ombudsman ...

Senior Damp, Mould and Disrepair Surveyor - HarlowTemporary, Full Time£450.00 per day umbrellaLocation: HarlowSenior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week.The roleTo lead the delivery of damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab’s Law, the Housing Health and Safety Rating ...