Tribunal and Complaints Officer (Liverpool) – HybridLiverpool City Council is seeking an experienced Tribunal and Complaints Officer to join its SEND Service on an interim basis. This role has been created to provide additional capacity and support the council's priority of reducing the number of SEND complaints and tribunal cases, while assisting with the clearance of an existing backlog.The successful candidate will be a specialist in SEND complaints and tribunal processes, working closely ...
Complaints & Resolution Specialist Location: Beeston, Nottingham, NG9 1LA Salary Banding: £30,629 - £32,241Contract Type - 12 Month Fixed Term - Full Time 37.5hrs per week We're looking for a proactive, resilient, and detail-driven Complaints & Resolution Specialist to join our central team at MTVH. This is a high-profile role where you'll take ownership of complex complaints, working closely with MPs, the Ombudsman, and senior stakeholders to deliver fair outcomes and drive continuous ...
ASB Housing Officer* Hourly rate: £20.89 PAYE or £27.46 Umbrella (37.5 hrs per week) * Location: Arnold NG5 (Nottingham / Derby office base) * Job Type: Full-time, Temporary until end of September (potential extension) * Working Hours: 37.5 hours per weekJoin a proactive housing team where you will play a key role in tackling anti-social behaviour (ASB) and maintaining safe, sustainable communities. As the customer-facing representative, you'll take the lead on managing ASB cases across a ...
Senior Complaints Officer (Housing)Location: Hackney E8 - Hybrid Rate: £339 per day (Umbrella) / £252 per day (PAYE)Start: ASAP Directorate: Climate, Homes and Economy / HousingReports To: Performance Improvement and Complaints ManagerJob London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory ...
Resident Liaison Office Main Contractor Fire Remediation Project Freelance: 24 Months Rate: Up to £18 per hour Location: Elephant & Castle We are currently searching for a Resident Liaison Office to join the team of a busy main contractor specialising in Fire Remediation projects. This project in Elephant & Castle has a 24 month run time and will see various fire stopping packages stripped out and reinstalled to specification. As Residential Laison Office you will be required to:Act ...
Senior Customer Complaints CoordinatorOpus People Solutions are recruiting on behalf of our client, Walsall Council, for a Senior Customer Complaints Coordinator.Working Hours: 37 hours per week, Monday - Thursday, 8:45 AM - 5:15 PM (1-hour unpaid break) Friday, 8:45 AM - 4:45 PM (1-hour unpaid break)Work Arrangement: Hybrid after training period, days onsite to be confirmed with manager.Pay Rate: £18.36 per hour PAYELength of Assignment: Temporary basis, 3 months with potential to ...
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values.PRINCIPAL ACCOUNTABILITIES:• Address, investigate and resolve all complaints promptly, meeting ...
Complaints Officer9-5pm Monday - FridayTunbridge Wells£16phAre you passionate about providing excellent customer service? Do you have a knack for resolving issues and a keen eye for detail? Our client is looking for a dedicated Complaints Officer to join their Compliance Team! This is your chance to make a real difference by ensuring customer satisfaction and enhancing service quality.As a key member of the team, you will be the first point of contact for existing complaints and assist with ...
A reputable Local Authority is seeking an experienced and motivated Estates Garage & Parking Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough.Rate: £27.75-28.96 per hour PAYE (£37.13 per hour ...
A reputable Local Authority is seeking an experienced and motivated Estates Parking & Garage Manager to lead the delivery of its Parking & Garages Service. This is an excellent opportunity for an experienced housing, estate services, parking, or operational management professional to manage a high-profile service that supports residents, generates income, and contributes to the effective management of housing estates across the borough.Rate: £27.75-28.96 per hour PAYE (£37.13 per hour ...
