Exciting new contract oportunity working for Banking services client based in ManchesterDescriptionCustomer Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our contact centre, you will be the first point of contact for our Customers and Dealers. The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls. You will also be responsible for handling customer enquiries via email and other channels as ...
The RLE INTERNATIONAL Group is one of the world's leading providers in the fields of vehicle development, technology and consulting. On the basis of more than 40 years of development & consulting, we provide innovative and effective solutions for our UK customers in the area of Automotive Engineering. RLE INTERNATIONAL is represented at locations close to its customers in Europe, Asia and USA.Customer Support Expert (Contact Centre)Rate: £17.46 (via PAYE Umbrella)Position a Customer ...
Position Title: Customer Support Expert Duration: 6 Month Contract Location: Manchester£17.46 per hour - Inside IR35 (Umbrella Rate)Position De Support Expert (Contact Centre)Position Overview: As a Customer Support Expert in our Clients' contact centre, you will be the first point of contact for Customers and Dealers.The primary focus of this role is to provide outstanding customer service via telephone, handling inbound and outbound calls.You will also be responsible for handling customer ...
Casual LifeguardLocation: CambridgeSalary: £16.04 per hourVacancy Type: Zero hours contractThe Perse School Cambridge is one of the country’s leading independent co-educational day schools for children aged 3-18.A Perse education is three-dimensional with all teaching staff contributing to the school’s academic, pastoral and extra-curricular programmes.Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel ...
Contract Type: Variable hour, permanentLocation: Bath International Study CentreThe University of Bath International Study Centre offers pathway programmes designed to help students prepare for student life at a top UK university. We provide international students with the strongest possible beginning to their academic journey.You will work with colleagues across the Centre to ensure the effective delivery of teaching programmes in line with our education strategy, broader scholarship and aims ...
Qualified Probation Officer (PO)Unique London Region Role (Based in Norwich)Location: Norwich City Centre (Supporting the London Region virtually)Contract: 12 Months (Full-Time, 37 hours per week)Financials: £30.36 Ltd p/hThe OpportunityI am currently partnering with the Probation Service to recruit a qualified Probation Officer (PO) for a highly unique, 12-month assignment within their Corporate Services directorate.This role offers the best of both worlds: you will be supporting the ...
Main purpose of Job: • Meet and greet families into the Children’s Centre/Family Hub and provide advice, support, and signposting to the relevant support service to meet their needs, making necessary referrals when needed.• The facilitation and delivery of support groups and other activities for families with young children, in accordance with recognised early intervention and prevention strategies.Main Account facilitate and deliver support groups, workshops, and other activities for families ...
We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform.This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35- Hybrid working 1-2 days per month on site - 3 - 6 Month contractThe Role (Outside IR35)You will be ...
Role Title: Contact Centre Test Assurance Specialist Rate: £332 Location: London or Horsham3 days on siteKey ResponsibilitiesLead the QA workstream for the Contact Centre Transformation programme.Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testingNetwork configuration validationBackup and recoveryCall recording functionalityIntegration with upstream/downstream systemsRollback and contingency scenariosReview, challenge, and ...
We are seeking a dedicated and proactive Customer Service Representative to join our dynamic contact centre team. In this role, you will serve as the primary point of contact for personal loans account holders, delivering exceptional service while navigating a fast-paced environment. The ideal candidate will combine a strong customer-first mindset with strict adherence to financial processes, regulatory procedures, and data protection guidelines.Key ResponsibilitieCustomer Engagement: Act as the...
