Job PurposeBased in our Manchester depot -The hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines.Key skills & Duties -Liaison with customers regarding all hire, sales and serv...JBLK1_UKTJ
IT Service Desk Team LeaderAn organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function.This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door.???? Key ResponsibilitiesLead and develop a team of ~10-15 Service Desk Analysts in a 24×7 environmentOversee day-to-day Service Desk operations (incidents & service requests)Ensure delivery against SLAs, KPIs, ...
Role: Facilities Management (FM) Helpdesk OfficerPayrate: £18.22 PAYE | £23.71 Umbrella 35 hours per weekLocation: Working onsite, London Borough of Harrow | Forward Drive, Harrow, Middlesex, HA3 8NTThe London Borough of Harrow is looking for a proactive and customer focused FM Helpdesk Officer to join their busy Facilities Management team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys being at the centre of operations.About the an FM Helpdesk ...
Helpdesk Technical Support EngineerLocation - Hertfordshire Are you a customer-focused technical professional with strong IT, print, or software support experience? This is an excellent opportunity to join a growing organisation as a Helpdesk Technical Support Engineer, providing high‑quality remote support across print hardware, software solutions, networking, and IT environments. You'll play a key role in improving service productivity by resolving issues remotely, reducing the need for ...
2nd Line Service Desk / Field EngineerLocation: St Ives, CambridgeshireSalary: £35,000-£40,000Reports To: Service Desk ManagerThe OpportunityOur client is a growing IT services provider looking to add an experienced 2nd Line Service Desk / Field Engineer to their team. This is not you traditional servcie desk role, it combines remote support, on-site client visits, project work, and technical esca...JBLK1_UKTJ
Senior Recruitment Consultant - Industrial Leeds£30,000 - £35,000 Per Annum including Car Allowance and Uncapped CommissionAre you an experienced industrial recruiter looking for a warm desk with genuine earning potential from day one?Search Recruitment Group, one of the UK's leading recruitment agencies, is seeking an ambitious Senior Recruitment Consultant to join our established Industrial team in Leeds. This is an excellent opportunity to inherit a warm desk with an existing client base, ...
Summary of Main purpose of the jobTo ensure continuity of customer care and support to the companies client base by utilising the various in-house individuals and departments.This position requires a dynamic and pro-active person with a can-do attitude to assist the Service Manager in overseeing administration assistance and support to all customers, engineering staff and all others within the business to ensure that the levels of customer “aftercare” are achieved to the required company ...
3rd Line Support Engineer - £35,000/£37,000 per annum - HullPrincipal IT are working with an IT consultancy organisation that are looking for an 3rd line engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the ...
Technical Support Manager - 2nd Line£40 - 45k3 days in the officeDue to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers.Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated ...
Technical Support Manager - 2nd Line£40 - 45k3 days in the officeDue to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team of 5 Team Leaders responsible for 40 engineers.Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated ...
