We are hiring for a Customer Service Representative! Key responsibilities would include the following: Handle customer queries via phone, email, and other communication channels in a professional and timely manner. Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction. Monitor and achieve KPIs related to customer service performance. Use internal systems including Sharp to manage customer information and service records. Maintain and update spreadsheets and...
Role are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team.You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio of AV and Unified Communications technologies.This is a field-based role covering customer sites throughout the Midlands and wider UK, ensuring mission-critical ...
Field Service Engineer - ScotlandBasic Salary: £40,000 | OTE: £55,000-£60,000Location: M8 Corridor (Glasgow-Edinburgh)Are you an experienced Electrical Field Service Engineer looking for a role where your earning potential matches your skills?We're recruiting on behalf of a well-established and growing engineering business that supplies, installs and services specialist industrial equipment across the food, packaging and pharmaceutical sectors. This is an excellent opportunity to join a ...
Job Title: Planning Team LeaderLocation: Woodgate Valley, BirminghamSummary of RoleWe are seeking a Planning Team Leader to oversee our Planned Preventative Maintenance (PPM) work orders, coordinate service delivery. You will lead a planning team while working closely with engineering teams to enhance report quality, asset data accuracy, and job completion efficiency.* Lead and develop a team of planners, providing guidance, support, and mentorship to ensure consistent performance and ...
Full-Time | Contract | West YorkshireWe are looking for an experienced and reliable Conveyor Belt Operative (Vulcaniser) to join our team. The successful candidate will be responsible for the installation, maintenance, servicing and repair of conveyor belts at customer sites throughout the North of England.This is a hands-on role suited to an individual who takes pride in their work, has a strong commitment to health and safety, and is comfortable working both independently and as part of a ...
Full-Time | Permanent | Ampthill, BedfordshireWe are looking for a reliable and hardworking Conveyor Products Manufacturer & Site Fitter to join our team.The role combines workshop fabrication and manufacturing with on-site fitting, maintenance and servicing of conveyor products at customer sites across the South of England.Previous site fitting experience is preferred; however, on-the-job training will be provided where required for the right candidate.Key Responsibilities* Manufacturing ...
Customer Service TrainerLocation: Peterborough - Full time onsiteDuration: 6 month initial contractRate: £300-£450 per day (inside IR35/via umbrella)We are seeking an experienced Trainer to support the development of customer service teams within a regulated financial services environment.You will work closely with Team Managers and Customer Service Representatives to improve customer conversation...JBLK1_UKTJ
OverviewThe Customer Consultant role at Solus is built around clear communication, organisation and a strong focus on customer experience. As a key point of contact, you support customers throughout their repair journey and help keep site operations running smoothly day to day.This is a varied, hands-on role that combines customer service, coordination and the collection and delivery of customer vehicles, requiring good judgement, organisation and a professional approach.As a Customer ...
Job Title: Business Development Manager - Commercial & Defence Reports to: Sales Director - Commercial & Defence Job Purpose To drive the growth of Commercial & Defence sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities, and ensuring high standards of customer service ...
Job Title: Business Development Manager - Commercial & Defence Reports to: Sales Director - Commercial & Defence Job Purpose To drive the growth of Commercial & Defence sales by leading business development initiatives, managing key customer relationships and consistently delivering on sales targets. The Sales Manager will play a pivotal role in expanding market presence, developing new business opportunities, and ensuring high standards of customer service ...
