Showing 83 Customer Service Analyst jobs

IT Service Desk Opportunities | West Sussex Council | Hybrid Working???? Location: County Hall, Chichester, PO19 1RQ (Hybrid Working)???? Pay: Up to £25.00 per hour???? Hours: 37 Hours per Week | Monday to Friday???? Contract: 6 MonthsAre you an experienced IT professional looking for your next contract opportunity?We are currently recruiting for multiple Service Desk positions within a busy Local Authority Technology Services team. Whether you're an experienced Service Desk Manager, a Senior ...

Service Excellence AnalystBromley£30,000 per annumFixed Term Contract, Full Time (35 hours per week)The Service Excellence Analyst is a key member of our customer service team. This role is responsible for supporting the Service Excellence Manager in monitoring operational performance across the Customer Service function in real time, ensuring resources are deployed effectively to meet customer demand and service level targets.You will act as the link between operational teams and Workforce ...

Job Title: IT Service Desk AnalystLocation: Midsomer NortonContract: PermanentHours: Full time 8.30am-5.30pmSalary: Disclosed on ApplicationI am seeking an IT Service Desk Analyst to provide excellent customer service for our internal clients. You will cooperate within a team environment to provide proactive and reactive support, fast response to inquiries, have strong problem-solving skills, and appropriate resolution through a ticketing solution.The ideal candidate will bring knowledge of ...

Application Support AnalystLocation: Exeter (Hybrid - 4 days a week in office)Salary: Up to £30,000 + benefitsLooking to build a career in SaaS?We're working with a growing software company looking for an Application Support Analyst to join its Exeter based support team.This is an excellent opportunity for someone with customer service, application support, technical support or software support experience who enjoys solving problems and helping customers get the most from technology.What you'll ...

Role: Digital Service Desk AnalystLocation: Norwich or Chelmsford, UKDuration: 3-Month Contract (Inside IR35)Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00)Job SummaryProvides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset ...

Job Title: Asbestos SurveyorLocation: Stevenage, HertfordshireSalary/Benefits: £27k - £42k + Training & BenefitsOur client is a growing Asbestos Consultancy, with a diverse portfolio of commercial and domestic contracts in the South East of England. They are recruiting for a qualified Asbestos Surveyor to join their privately-owned and growing outfit. We are seeking someone who has good access to the home counties to cover new client sites. Applicants must be well-versed in conducting ...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.Join Our Client as a Business Analyst!Are you ready to make a significant impact in the Utilities ...

Position SummaryAs a SOC Shift Lead, you build on your solid experience as a SOC Analyst by supervising and guiding a team of SOC Analysts during your assigned shift. You ensure quality and consistency across all alerts and incidents handled by the team while serving as the primary point of escalation. In this role, you support team development, drive process improvements, and maintain clear, customer-centric communication with all stakeholders. You also lead quality assurance efforts and ensure...

Service Desk AnalystAbout RicohA global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes’ World’s Best Employers 2025.At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a ...

Service Design Insights Analyst - Regional Energy Strategic Planning (RESP)Turn customer insight into what RESP buildsThe National Energy System Operator (NESO) is helping to lead Great Britain's transition to a cleaner, more sustainable energy future.As part of this, NESO has been given the role of Regional Energy Strategic Planner (RESP). RESP will support the coordinated development of the energy system and enable long-term investment to be made with greater confidence and ahead of need.RESP ...