Role Customer Support AnalystLocation: Cambridge (fully office-based)Offer £28,000 - £30,000We are delighted to be working with a well-established business to recruit a Customer Support Analyst. You will provide support across phone, email and live chat, while managing a varied caseload and working closely with internal teams.Key Responsibilities:* Provide professional, customer-focused support via phone, email and live chat, resolving queries efficiently.* Process system changes and arrange ...
Customer Service Advisor - (Romanian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully OnsiteNo experience required, full training providedRomanian language skills are essentialOverview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now looking to ...
Thanks to our continued growth and the trusted reputation we've built with our customers, we're looking for a talented, proactive IT Service Management Analyst to join our Digital Sensitivity Review (DSR) Service Support Team.This is a wonderful opportunity for someone who thrives in a fast-paced, collaborative environment and is passionate about delivering outstanding IT service management.Working closely with our IT Service Manager, you'll play a pivotal role in supporting the day-to-day ...
Job Title: Deskside Support Analyst???? Engagement: Full Time, Permanent???? Location: Exeter⌚ Working hours: (Apply online only)???? Salary: Up to £35,000About the roleAs a member of the onsite support team, you will play a key role in the delivery of high-quality technical support for the business and the customer, whilst delivering exceptional customer satisfaction and a personalised service.What you'll do* Receive and respond to incoming tickets from remote IT teams, such as service desk, ...
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.Be a key player in our Digital Transformation teamAs we continue our growth journey, we are looking for an experienced Business Analyst to help identify, shape and prioritise opportunities that improve operational performance, customer outcomes and ...
IT Support Technician* Are you seeking IT Support Technician jobs, IT Support Engineer jobs, IT Service Desk jobs or 1st / 2nd Line IT Support jobs?* Join an established engineering business working with international motorsport, aerospace and other high-specification customers globally* Medium-sized, fast-paced business environment backed by a multinational PLC* Salary TBC – £27,000 - £32,000Are you an IT Support Technician, IT Support Engineer, IT Service Desk Analyst, IT Support Analyst or ...
The Permit and Compliance Manager will be experienced and competent in managing a scientific reporting and analytical function, leading on delivery of the environmental standards for the client. They will promote robust and sustainable practices and ensure compliance with environmental regulation through a range of planned measures, guidance and onsite activities which focus on continuous improvement.They will manage the SZC abstraction licence conditions and adherence to the Industrial ...
3rd Line Service Desk Technician - MSPWest Sussex | Office Based | Full TimePlease note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment.3rd Line Service Desk Technician RoleI am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final ...
Project Manager – Strategic Planning & Transformation £500–£600 per day | 4-month contract | Hybrid LondonWe’re currently recruiting for an experienced Project Manager to join a large, established housing organisation undergoing a period of significant transformation and service improvement.This is a manager-level project delivery role within the organisation’s Strategic Planning & Transformation function, supporting complex change programmes designed to improve services, processes and ...
IT Support Technician | Salary: c£27,500 | Location: Wrexham area - office-based | Job type: Permanent, full-timeWe are recruiting an IT Support Technician to provide 1st line helpdesk, desktop and remote support to employees across the organisation.The ideal candidate will have IT support experience, strong Microsoft 365 knowledge and practical experience with technologies such as Entra ID, Intune and Defender for Endpoint. You will be a confident troubleshooter with strong customer service ...
