Your new company Complaints are a vital part of how organisations learn, improve, and deliver safe, high-quality services that customers can trust.We're looking for an experienced Housing Complaints Officer (also referred to as a Customer Experience Officer) who thrives in a regulated, fast-paced environment. This role goes beyond simply resolving complaints-you'll approach each case with empathy, take time to fully understand customer concerns, ask the right questions, collaborate with ...
Resident Liaison Office Main Contractor Fire Remediation Project Freelance: 24 Months Rate: Up to £18 per hour Location: Elephant & Castle We are currently searching for a Resident Liaison Office to join the team of a busy main contractor specialising in Fire Remediation projects. This project in Elephant & Castle has a 24 month run time and will see various fire stopping packages stripped out and reinstalled to specification. As Residential Laison Office you will be required to:Act ...
Senior Customer Complaints CoordinatorOpus People Solutions are recruiting on behalf of our client, Walsall Council, for a Senior Customer Complaints Coordinator.Working Hours: 37 hours per week, Monday - Thursday, 8:45 AM - 5:15 PM (1-hour unpaid break) Friday, 8:45 AM - 4:45 PM (1-hour unpaid break)Work Arrangement: Hybrid after training period, days onsite to be confirmed with manager.Pay Rate: £18.36 per hour PAYELength of Assignment: Temporary basis, 3 months with potential to ...
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values.PRINCIPAL ACCOUNTABILITIES:• Address, investigate and resolve all complaints promptly, meeting ...
Supply Care Solutions are currently recruiting a Housing Manager in north London.Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions.RATE: up to £35.00 ph (umbrella)TYPE: LOCUMHOURS: This is a Full time role (Mon-Fri)This is a varied, customer-focused...
Your new company An award-winning Financial Services company based in the Nantgarw area. Your new role Working as a Team Leader in the Customer Services team, you will lead a team of 10 agents. Role overview The Customer Services Team Leader will monitor and supervise the work of a customer services team, to meet and maintain department performance and quality standards. To analyse monthly performance reports against agreed metrics, monitor performance and quality in line with departmental ...
We have a great opportunity for a longstanding client of ours, located In Cheltenham who are looking for a Customer Service Administrator to join their team on a temporary to permanent basis. They are looking for someone who's available for an immediate, quick start basis. You will be confident speaking with customers and clients via phone and email, experience off processing customer orders and general administration. You'll be part of the team providing excellent customer service to customers ...
Social Housing Assessment and Lettings OfficerPay: £21.41 PAYE / £28.19 UmbrellaJob Type: Temporary (until March 2027)Location: WembleyOverviewWe are seeking 3 experienced officers to support a social housing team with project-based work. This role will focus on housing assessments, lettings administration, and delivering a high-quality service to applicants. While housing knowledge is not essential, strong communication, organisation, and IT skills are key.Day-to-Day ResponsibilitiesAssess ...
Logistics Account ManagerTemporary to PermanentSalary negotiable dependent on experienceOutskirts of SwindonWe are currently recruiting for our client who are a logistics company based on the outskirts of Swindon.Responsibilities and Tasks:* Day to day responsibility for the management of individual accounts within operational aspects.* Ensure that KPIs are up to date and can be provided monthly to both the relevant customer, and management within the business..* Ensure the day to day SLAs of ...
Maintenance AssistantSocial Housing Sector – Glasgow Hybrid Working | Full‑timeOur Social Housing client is looking for a proactive Maintenance Assistant to join their Repairs & Maintenance Team and support the delivery of a high‑quality, customer‑focused service for tenants and factored owners.About the RoleAs a key member of the Repairs and Maintenance Team, you’ll be the first point of contact for repairs enquiries, ensuring customers are kept informed and that contractors deliver work to...
